Shanika Johnson
Bessemer,AL
Summary
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.
Overview
21
21
years of professional experience
Work History
Community Manager
Brick & Vine LLC
Salt Lake City, UT
06.2014 - Current
- Compiled reports on website traffic, conversions, and other metrics.
- Engaged with customers via forums, chatbots, emails.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Partnered with maintenance to promptly determine readiness of vacant apartments.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared detailed budgets and financial reports for properties.
Lead Associate
Walmart
Pelham, AL
07.2007 - 06.2014
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Ensured compliance with health and safety regulations within the workplace.
- Assisted management in developing short-term plans for achieving long-term objectives related to growth strategies.
- Maintained accurate records of inventory levels using POS system software applications.
- Removed clutter, straightened shelves and wiped down counters to maintain clean, welcoming environment.
Assistant Manager
Dollar Tree
Hueytown, AL
02.2004 - 07.2007
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Jess Lanier High School
Bessemer, AL05-2004
Skills
- Property Tours
- Payment management
- Tenant and eviction laws
- Financial budgeting and reporting
- Community marketing
- Income and expense management
- Maintenance Oversight
- Leasing and sales
- Property Management
- Payment Processing
- Knowledgeable in Yardi & Entrata
- Operations Management
- Daily Operations Management
Timeline
Community Manager
Brick & Vine LLC
06.2014 - Current
Lead Associate
Walmart
07.2007 - 06.2014
Assistant Manager
Dollar Tree
02.2004 - 07.2007
High School Diploma -
Jess Lanier High School
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