Shanika Mitchell
Cardiac Monitor Technician/Phlebotomist
Stamford,CT
Summary
Accomplished Phlebotomist/Cardiac Monitor Technician with a proven track record at Greenwich Hospital, and Quest Diagnostics in telemetry monitoring , phlebotomy, and patient communication. Excelled in interpreting cardiac rhythms, enhancing patient care, and mentoring new technicians. Highly knowledgeable in routine blood drawing procedures. Demonstrated commitment to HIPAA compliance and quality control, significantly improving medical data accuracy and patient outcomes.
Overview
8
8
years of professional experience
Work History
Cardiac Monitor Technician
Greenwich Hospital
01.2022 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Improved patient care by accurately interpreting and reporting cardiac monitor readings.
- Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Provided exceptional patient support, addressing concerns regarding cardiac monitoring procedures and devices.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Maintained accurate and detailed records of patient information and treatments.
- Ensured proper functioning of monitoring equipment through regular maintenance checks and calibrations.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Certified Phlebotomy Technician
Quest Diagnostics
08.2016 - 06.2024
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved overall lab operations through meticulous record-keeping of patient demographics, test requests, and specimen data.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Handled insurance verification tasks to validate patient insurance information.
- Assisted in training and onboarding new phlebotomists.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Medical Data Entry Clerk
CBLPath Laboratory
11.2020 - 05.2021
- Enhanced efficiency by performing high-volume data entry tasks, ensuring timely completion of medical reports.
- Maintained accuracy in medical coding, resulting in reduced errors and improved billing processes.
- Supported healthcare providers by efficiently managing appointment scheduling and updates within the database system.
- Collaborated with team members on quality control initiatives, implementing standardized practices for consistent data entry results across departments.
- Streamlined workflow by collaborating with healthcare professionals to obtain missing or incomplete patient information.
- Participated in ongoing training sessions to stay current on industry best practices for medical data entry procedures and software utilization.
Education
Bachelor Of Science - Nursing
Goodwin College
East Hartford, CTPhlebotomy Certificate -
Norwalk Community College
Norwalk, CT06.2015
Skills
- Telemetry monitoring
- Cardiac Rhythm Analysis
- Basic Life Support
- Patient Recordkeeping
- HIPAA Compliance
- Patient Communication
- EKG Technician
- CPR Certification
- Specimen collection and Analysis
- Data Entry
- Quality controlled Guidelines
Timeline
Cardiac Monitor Technician
Greenwich Hospital
01.2022 - Current
Medical Data Entry Clerk
CBLPath Laboratory
11.2020 - 05.2021
Certified Phlebotomy Technician
Quest Diagnostics
08.2016 - 06.2024
Bachelor Of Science - Nursing
Goodwin College
Phlebotomy Certificate -
Norwalk Community College
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