SHANIKA SAMPSON
Catonsville,MD
Summary
Motivated professional in the mental health/ medical field helping industries offering excellent communication and computer skills. Meeting deadlines and working with high level of multicultural awareness and adaptability
Overview
8
8
years of professional experience
1
1
Certification
Work History
CERTIFIED STERILE PROCESS TECH
ASCENSION ST AGNES
05.2023 - Current
- Assemble instrument tray sets according to the prescribed manner using content list.
- Disassemble and clean equipment, maintain clean and organized work area, complete visual inspections of the inventory to maintain adequate stock and supplies.
- Participate in multidisciplinary quality and service improvement teams.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
CASE MANAGER
JACOB'S WELL INC
05.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Managed incoming calls, emails, and faxes
CORRECTIONAL OFFICER
BALTIMORE CITY DEPARTMENT OF CORRECTIONS
07.2021 - 03.2022
- Maintained the custody and control of inmates housed in maximum security unit, processed new inmates for intake and release, directed the activity of inmate crew working on maintenance, and construction projects, supervised and direct inmate movement during various activities on and off site, inspect work sites and crew trucks for contraband, cleanliness, and safety
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
COMMUNITY SUPPORT SPECIALIST
PRESSLYRIDGE
01.2019 - 03.2021
- Provided education, and support to Second Generation- Mother/Baby participants with life skills, housing, budgeting, and money management. Assisted with access to community resources, provided care in collaboration with social workers, DDS, DJS, CASA workers, physicians, and attorneys.
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
- Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
TEACHER ASSISTANT
THE CHILDREN'S GUILD
08.2016 - 01.2019
- Communicate with parents when necessary, provide behavioral support using Professional Crisis Management (PCM) techniques for de-escalation and immobilization. Implement instruction to students with multiple disabilities including autism and emotional disabilities, track and analyze data for behavior modification, collaborate with social workers, speech and language pathologist, occupational therapists to individualize programming for students.
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported student learning objectives through personalized and small group assistance.
Education
CERTIFICATION -
CATONSVILLE COMMUNITY COLLEGE
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Certification
- CRCST
- Certified Community Health Worker
References
Available upon request
Training
- Healthcare for the Homeless- Baltimore City HMIS (Homeless Management Information System)
- 400 Service learning hours completed for Sterile Processing 2021
- Continuing Education/Professional Development for working in Special Education facilities (i.e., Crisis Management)
Volunteer Experience
Homeless shelter for youth- loving Arms
Timeline
CERTIFIED STERILE PROCESS TECH
ASCENSION ST AGNES
05.2023 - Current
CASE MANAGER
JACOB'S WELL INC
05.2022 - Current
CORRECTIONAL OFFICER
BALTIMORE CITY DEPARTMENT OF CORRECTIONS
07.2021 - 03.2022
COMMUNITY SUPPORT SPECIALIST
PRESSLYRIDGE
01.2019 - 03.2021
TEACHER ASSISTANT
THE CHILDREN'S GUILD
08.2016 - 01.2019
CERTIFICATION -
CATONSVILLE COMMUNITY COLLEGE
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