ShaNiki Roper
Alabaster,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Stay at Home Mom
Self-employed
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Front End Associate
Walmart
05.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
Assistant Store Manager
Dollar General
07.2021 - 05.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Assistant Manager
Family Dollar
03.2017 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Receptionist
Accident Spine & Rehab
06.2014 - 07.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Dilpoma - Health Records Technology
Fortis Institute
Birmingham, AL07.2012
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Multitasking
- Organizational Skills
Timeline
Stay at Home Mom
Self-employed
10.2022 - Current
Front End Associate
Walmart
05.2022 - 10.2022
Assistant Store Manager
Dollar General
07.2021 - 05.2022
Assistant Manager
Family Dollar
03.2017 - 05.2021
Receptionist
Accident Spine & Rehab
06.2014 - 07.2016
Dilpoma - Health Records Technology
Fortis Institute