Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaniko Pauldo

Macon,GA

Summary

Patient Care Assistant with 10 -year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Always Home Health Care
12.2023 - Current
  • Read and follow written instructions and document care given
  • Understands hospice philosophy, comfortable providing specialized care to the terminally ill
  • Work with little direct supervision
  • Secure with issues of death/dying
  • Show empathy for the needs of the ill, injured, frail and the impaired
  • Perform the physical demands of the job including bending, carrying, stooping, walking, and lifting
  • Utilize technology appropriately as needed to meet the requirements of the position.

Assistant Director

HHS Environmental Services
08.2021 - 11.2023
  • Quality Inspector
  • Always Follow OSHA regulations
  • Pull/Assemble Customer’s order
  • Check outbound order accuracy.
  • Created and updated records and files to maintain document compliance.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.

Administrative Assistant

HHS Environmental Services
07.2021 - 09.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Intake Coordinator

CHAT Counseling
08.2014 - 01.2021
  • Provide outstanding customer service to all patients
  • Educate potential patients about evaluation appointment, treatment process and insurance process
  • Patient registration, appointment scheduling and handling of all intake calls
  • Conduct outgoing patient referral calls daily
  • Distribute incoming corporate calls appropriately
  • Identify potential conflicts or other trends with the schedule.

Education

Associate of Applied Science - Substance Abuse Counseling

Albany Technical College
Albany, GA
12.2025

Associate of Applied Science - Business Management Healthcare Support Services

Southwest El Paso University
08.2023

Skills

  • Patient Care
  • Patient Feeding
  • Basic Life Support
  • Direct Patient Care
  • Recording vital signs
  • Patient-focused care
  • Vital signs monitoring

Certification

  • Nurse Assistance
  • HIPPA
  • Cardiac Care
  • Professional Life Coach
  • Motivational Interviewer

Timeline

Nursing Assistant

Always Home Health Care
12.2023 - Current

Assistant Director

HHS Environmental Services
08.2021 - 11.2023

Administrative Assistant

HHS Environmental Services
07.2021 - 09.2023

Intake Coordinator

CHAT Counseling
08.2014 - 01.2021

Associate of Applied Science - Substance Abuse Counseling

Albany Technical College

Associate of Applied Science - Business Management Healthcare Support Services

Southwest El Paso University

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Shaniko Pauldo