Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Shanikqua James

Shanikqua James

Richlands ,NC

Summary

Proven to excel in fast-paced environments, I leveraged my adeptness in textile machinery operation and exceptional teamwork skills at Lear to enhance production efficiency and product quality. My initiative in machine maintenance and safety compliance significantly reduced downtime by 30%, showcasing my commitment to continuous improvement and operational excellence.

Knowledgeable Desired Position with solid foundation in textile manufacturing processes and quality control. Proven ability to meet production deadlines while maintaining high standards of craftsmanship. Demonstrated expertise in operating various textile machinery and collaborating with team members to ensure seamless workflow.

Job Title with Number years of experience working with teammates to meet production, quality and safety goals. Detail-oriented when carefully reviewing patterns before beginning work to produce excellent results. Hardworking professional with physical stamina and strength.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Textile Worker

Lear
12.2019 - Current
  • Trained new employees on various textile-related tasks, fostering a supportive and efficient work culture.
  • Tidied work area to create and maintain safe working environment on floor.
  • Studied guides, samples and charts to determine setup requirements for each task.
  • Performed routine maintenance on textile machinery, minimizing downtime due to equipment malfunctions or breakdowns.
  • Inspected machines before each shift and reported problems to supervisor.
  • Spread out articles or materials to examine holes, tears, worn areas, and other marked and unmarked defects.
  • Operated cutting equipment and machinery to manufacture Product or Service.
  • Contributed to a safer working environment by enforcing proper safety protocols and conducting regular equipment inspections.
  • Performed basic maintenance and cleaning processes on spinning machines and related equipment.
  • Demonstrated adaptability by quickly learning new technologies as they were introduced into the textile manufacturing process.
  • Placed patterns on top of layers of fabric and cut fabric following patterns, using electric or manual knives, cutters or computer numerically controlled cutting devices.
  • Measured and cut exact lengths of material from bolts of cloth.
  • Notified supervisor of observations regarding working conditions and machine functionality.
  • Labeled and packed yarn on carts to prepare for shipment.
  • Complied with company policies, shop regulations and legal requirements.
  • Trimmed edges of cut or torn fabric and stitched together using scissors or knife.
  • Made minor repairs to machines when possible and reported large problems for immediate remediation.
  • Utilized Software to record information about work completed and machine settings.
  • Operated sewing machine to restitch defective seams, sew up holes and replace garment pockets and blanket binding ribbons.
  • Measured and hemmed curtains, garments and canvas coverings to size, using tape measure.
  • Patched holes and sewed tears and ripped seams in Type items using needle and thread and sewing machine.
  • Used sewing machines to sew fringe, tassels and ruffles onto drapes, curtains and garments.
  • Played a key role in achieving company sustainability goals by proactively identifying opportunities for reducing environmental impact within the manufacturing process.
  • Maintained accurate inventory records, ensuring timely ordering of materials for uninterrupted production.
  • Conducted regular analyses of production data, identifying trends and areas for improvement in order to maintain a competitive edge within the textile industry.
  • Enhanced product quality through meticulous attention to detail and adherence to industry standards.
  • Cut heavy materials with electric knife and delicate materials by hand with scissors to work efficiently and protect textiles from damage.
  • Inspected finished products for quality and removed lint.
  • Trained floor operators to operate Type equipment and perform daily tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Key Holder

Dollar General Market
03.2017 - 11.2019
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained newly hired sales team in upselling techniques.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Mentored junior staff members, helping them develop their skills to advance within the company successfully.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
  • Successfully drove new product lines to increase annual profits by Number%.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
  • Streamlined checkout process, reducing average wait times and enhancing customer satisfaction.
  • Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Conducted thorough audits of cash handling procedures, safeguarding against discrepancies.
  • Ensured compliance with all company policies and procedures, minimizing risk and protecting assets.
  • Negotiated with suppliers for timely deliveries, ensuring that store was always stocked with customer favorites.
  • Engaged with local community through events, enhancing store's reputation and customer base.
  • Facilitated smooth store operations during manager absences, ensuring continuity of service.
  • Enhanced store security by meticulously following all opening and closing procedures.
  • Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
  • Improved team morale and efficiency through effective delegation and clear communication.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sales Associate

BP Gas Station Service
01.2015 - 02.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Collaborated with team members to achieve monthly sales targets.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Diploma - Course Work

James Keanan High School
Warsaw, NC
06.2011

Skills

  • Fabric cutting
  • Weaving techniques
  • Scheduled maintenance
  • Garment construction
  • Health and safety compliance
  • Machine monitoring
  • Machine setups
  • Embroidery techniques
  • Color matching
  • Quality control
  • Production planning
  • Material sourcing
  • Waste reduction
  • Machine calibration
  • String waste management
  • BCF spinning machines
  • Thread production
  • Fiber manipulation
  • Operational inspection
  • Textile printing
  • Textile machinery operation
  • Textile finishing
  • Textile maintenance
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Measuring and cutting
  • Attention to detail
  • Problem-solving abilities
  • Dependable and responsible
  • Sewing
  • Multitasking
  • Power tool operation
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Apparel design
  • Organizational skills
  • Team collaboration
  • Alterations
  • Machine operation
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Repair work
  • Creative problem solving
  • Material handling
  • Decision-making
  • Detail-oriented
  • Relationship building
  • Safety procedures
  • Pattern making
  • Team building
  • Safety protocols
  • Waste minimization
  • Task prioritization
  • Equipment operation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Computer literacy
  • Goal setting
  • Malfunction troubleshooting
  • Professionalism
  • Product inspection
  • Interpersonal communication
  • Materials management
  • Payment processing
  • Time management abilities
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Written communication
  • Quality assurance
  • Project management
  • Defect correction
  • Equipment monitoring
  • Equipment maintenance
  • Visual merchandising
  • Problem-solving aptitude
  • Process improvement
  • Quality control analysis
  • Supplies monitoring

Timeline

Textile Worker

Lear
12.2019 - Current

Key Holder

Dollar General Market
03.2017 - 11.2019

Sales Associate

BP Gas Station Service
01.2015 - 02.2017

Diploma - Course Work

James Keanan High School
Shanikqua James