Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanikua Sowders

Tifton,GA

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

8
8
years of professional experience

Work History

Child Care Center Coordinator

First Choice Preparatory Academy
09.2023 - Current
  • Ensures the maintenance of the center in a safe and sanitary manner.
  • Responsible for assisting in hiring, coordinating staff, overseeing curriculum development and assuring that young children are provided a safe and nurturing learning environment.
  • Assist staff with all trainings and plan and career goals while tracking and monitoring progress.
  • Ensures compliance is meet with the office of child care rules and regulations for child care center.

Insurance Agent

Delta Life Insurance
02.2022 - 09.2023
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

Intake Clerk

Coastal Plain Area E.O.A
09.2021 - 02.2022
  • Receive incoming calls and ensure that calls are routed properly.
  • Greet, assist and direct all visitors in a courteous manner.
  • Maintain confidentially always.
  • Comply with Agency and Center operations policies and procedures.
  • Increased efficiency by accurately inputting client information into the database system.

Medical Records Clerk

Turning Point Hospital
12.2015 - 02.2020
  • Responding to request for medical record retrieval by implementing an efficient filing system.
  • Photocopy records and documents for billing or legal services, sending and receiving and answering phone calls.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.

Education

No Degree - Dental Assisting

Everest Institute - San Antonio
San Antonio, TX
01.2015

High School Diploma -

Dunnellon High School
Dunnellon, FL
05.2002

Skills

    • Organizational Leadership
    • Strong Decision making and problem solving skills
    • Resourceful and effective at multi tasking
    • Billing and invoicing
      • Patient and Doctor communication
      • Proficient in MS Office
      • Appointment scheduling and follow up
      • Excellent written and verbal communication skills

Timeline

Child Care Center Coordinator

First Choice Preparatory Academy
09.2023 - Current

Insurance Agent

Delta Life Insurance
02.2022 - 09.2023

Intake Clerk

Coastal Plain Area E.O.A
09.2021 - 02.2022

Medical Records Clerk

Turning Point Hospital
12.2015 - 02.2020

No Degree - Dental Assisting

Everest Institute - San Antonio

High School Diploma -

Dunnellon High School

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Shanikua Sowders