Shanin Ford
Joshua,TX
Summary
Outgoing, friendly, and dedicated individual who strives to succeed in any given environment. Enjoys sharing experiences gained and works efficiently with little to no supervision and excels in process execution to give any employer the best version as an employee for a long-lasting career.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Cleburne Pediatrics
06.2023 - 11.2023
- Documented patient information and vaccines
- Confirmed patient current insurance
- Administered vaccines to patients
- Answered phones
- Managed approximately 35 call outs per day
- Documented patient vaccination history into Immtrac
Customer Service Representative
HomeTeam Pest Defense
12.2019 - 06.2023
- Collected approximately 85 past due balances and debts
- Monitored 5 technician routes efficiently
- Developed daily reports
- Maintained customer retention
- Built customer relations and rapport
- Recognized for hard work and dedication
At Home Nanny
Self Employed
03.2019 - 06.2019
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Fort Worth, TX05.2024
Associate of Science - Kinesiology
Navarro College
Midlothian05.2022
Skills
- Customer Satisfaction Expert
- Vaccinations Intermediate
- Insurance Intermediate
- Communication/Listening
- Scheduling Efficiency Advanced
- Microsoft Office Expert
- Patient Care
- Certified in CPR/AED
- Medical Terminology
- Reliable team player
- Patient Assessments
- Customer Relations
Timeline
Medical Assistant
Cleburne Pediatrics
06.2023 - 11.2023
Customer Service Representative
HomeTeam Pest Defense
12.2019 - 06.2023
At Home Nanny
Self Employed
03.2019 - 06.2019
Bachelor of Science - Kinesiology
Tarleton State University
Associate of Science - Kinesiology
Navarro College
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