Shaniqua Anderson
Darrow,LA.
Summary
Dedicated Health Information Manager with extensive knowledge of EMR and EPIC software use. I have over 16 years experience in customer service which includes telecommunication operations. Focused on streamlining office functions,data entry and effective office administration.
Overview
9
9
years of professional experience
Work History
Medical Billing Specialist
Premier Health Urgent Care
Prairieville, LA
03.2022 - 10.2023
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Performed insurance verification, pre-certification and pre-authorization.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Expedited payments by verifying accuracy and currency of vendor information.
Front Desk Receptionist
Spine Diagnostics
Baton Rouge, LA.
08.2021 - 11.2021
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Answered incoming calls, responding to inquiries from patients,directing callers and other medical offices on multi-line phone system.
- Input patient data into AllScripts software and made immediate updates to reflect verified insurances and updated information
- Performed data entry tasks related to billing and collections procedures.
- Communicated patient needs regarding scripts and pre-authorizations
- Managed customer complaints and rectified issues to complete satisfaction.
Clerical Worker
Kelly Services
Donaldsonville, LA
01.2021 - 03.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, directed calls,took messages and tracked documentation.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Served as central point of contact for outside vendors needing to gain access to building.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Medical Records Specialist
Atluri,Kongara,Chalasani,Nath and associates
Baton Rouge, LA.
09.2017 - 04.2020
- I was responsible for patient health information, scheduling, organization of charts and HIPPA regulations.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Provided customer service to callers by answering questions and providing requested information.
- Managed ICANotes and Waystar software
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Nutrition Assistant
St. Elizabeth Hospital
Gonzales, LA.
06.2014 - 09.2017
- Achieved 7 awards and numerous compliments for my patient care that included raising patient satisfaction from 40% to 87% from the time I began until I left.
- Delegated daily tasks to team members to optimize group productivity and managed patient care.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Assisted dietitian by reporting on clients' progress with diet plans and identified issues.
- Adhered to all local, state, federal regulations regarding food storage, preparation, service, distribution.
Education
High School Diploma -
St. Amant High School
Saint Amant, LA05.2011
Associate General Studies - Business
River Parishes Community College
Gonzles, LA05.2015
Medical Billing - Medical Insurance Coding
River Parishes Community College
Gonzales, LASkills
- Data entry
- Telephone operator
- Insurance Billing and invoicing
- EMR,EPIC, ICANotes and AllScript
- Accounts payable
- Accounts receivable
- Excel spreadsheets
- HIPAA expert
Personal Information
Activities , The most enjoyable activities that I take part in are travelling, film making, reading and practicing different languages. I have a great love and respect for different cultures and languages are just one of those things I love so much because it’s like connecting to another world. I’ve done volunteer work with the disabled and within the nursing homes of the ascension parish as well. I cannot fail to mention that I dance day and night to afrobeat music with passion. I enjoy smiling, laughing and appreciating life and afrobeat brings that out to light.
Languages
Spanish (Beginner)
Languages
English
Native/ Bilingual
Spanish
Elementary
Afrikaans
Elementary
Availability
Days Available:
M,T,W,Th,Fri,Sat
Sun (3rd shift only prefer every other weekend)
Preferred:
1st Shift (7AM-3PM)
Second Preferred:
3rd Shift (11pm-7am)
Training Week:
Week of December 13th
Timeline
Medical Billing Specialist
Premier Health Urgent Care
03.2022 - 10.2023
Front Desk Receptionist
Spine Diagnostics
08.2021 - 11.2021
Clerical Worker
Kelly Services
01.2021 - 03.2021
Medical Records Specialist
Atluri,Kongara,Chalasani,Nath and associates
09.2017 - 04.2020
Nutrition Assistant
St. Elizabeth Hospital
06.2014 - 09.2017
High School Diploma -
St. Amant High School
Associate General Studies - Business
River Parishes Community College
Medical Billing - Medical Insurance Coding
River Parishes Community College
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