Shaniqua Davis

- Prepared invoices on bi-weekly basis, effectively sending out bills for upwards of 50 scientist monthly.
- Input financial data and recorded reports using Microsoft Excel.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy with the creation and record of TBERs.
- Managed office inventory and ordered new supplies when items were running low.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

• Scheduled customer appointments and rearranged individual time slots to meet demand and be compatible with school schedule.
• Created memorable customer experiences with 99% return rate.
• Distributed business cards outside of salon to generate new business and grow sales.
• Created numerous Ads on Instagram increasing booking sales and page attraction 89%.
• Counted and documented opening and closing cash amounts daily.
• Resolved guest complaints about service or style when they arose.
• Completed in-home services for clients unable to travel to salon, especially during COVID-19.
• Suggested treatments and styles to suit customer desired hair goal pertaining to health and growth.

• Generated 4 student stylists to provide a variety of beauty services for students on Barnard and Columbia campus.
• Increased company revenue to $50,000 through aggressive market strategies providing profitable gain for the stylists.
• Cultivated forward-thinking and performance-driven company culture to Columbia University.
• Managed partnerships and strategic business relationships by establishing contract terms and handling conflicts.
• Analyzed and tracked business metrics and made appropriate adjustments to meet, supply, and demand needs.
• Worked with other club organizations to build clientele and increase revenue.
• Directed market expansions to propel business by offering discounts on historical monthly discounts.
• Implemented strong weekly training techniques to promote team cohesiveness and streamline overall workflow.
• Updated business Instagram page processes, products and team to generate more business opportunities and make customers feel informed on decisions.

• Reported daily receipts and payments in Microsoft Excel.
• Supported operations by communicating with customers, filing documents and managing data.
• Reduced financial discrepancies through transaction monitoring and management.
• Reconciled and corrected issues with financial records.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff.
• Executed record filing system to improve document organization and management.
• Maintained status reports for client projects.
• Shadowed Dr. Philomin and Dr. Adusmilli surgical dental procedures