Shaniqua Dean-Sinclair
Wappingers Falls
Summary
Dynamic and purposeful event planning executive boasting over 25 years of diverse experience in orchestrating an array of high-profile corporate and social affairs. My expertise spans all facets of event management, including catering and wedding planning, allowing me to craft unforgettable experiences tailored to each client's vision. Renowned for delivering extraordinary hospitality, I consistently exceed customer expectations, transforming events into cherished memories. With exceptional interpersonal and communication skills, I establish deep connections with clients and stakeholders alike. I take pride in cultivating enduring business relationships, built on trust and a shared commitment to excellence. I thrive in high-pressure environments, ready to tackle unexpected challenges with creativity and grace. I am committed to delivering successful events of varying scale and complexity, consistently adapting to clients' changing requirements to effectively execute their objectives.
Overview
17
17
years of professional experience
Work History
EVENTS MANAGER
ARROW PARK, INC.
04.2024 - 07.2025
- Executed more than one hundred weddings, while delivering exceptional emotional support and expert guidance to clients throughout the complex event planning process.
- Developed a comprehensive event questionnaire that not only streamlined the planning experience but also captured essential client preferences and expectations.
- Took charge of managing the inventory for beverages, linens, and napkins, making precise, strategic purchases that consistently adhered to the projected budget while ensuring quality.
- Led initiative-taking event planning meetings to collect key details and ensure flawless organization and execution.
- Created detailed event timelines that outlined every key moment, crafted floor plans that optimized space and flow, and developed bartender schedules that ensured optimal service at all times.
- Coordinated closely with vendors, establishing clear communication and expectations to guarantee a smooth day-of execution and confirming that all setups met the highest specifications.
- Guided the event staff with a focus on excellence, maintaining impeccable service at tables, ensuring restrooms were clean and well-stocked, and effectively coordinating guest transportation throughout the property for a truly memorable experience.
CONVENTIONS MANAGER
HONOR'S HAVEN RESORT & CONFERENCE
05.2021 - 03.2024
- Collaborated closely with each group's primary contact, resulting in a 20% improvement in menu planning, agenda setting, hotel meeting services, hospitality amenities, and fulfillment of special VIP requests.
- Created detailed Banquet Event Orders (BEOs) tailored to client and resort specifications, ensuring a 15% increase in accuracy and successful distribution to Culinary, Food and Beverage, Audio Visual, and Convention Services departments.
- Conducted meetings with clients and their parties to plan event scope and format, monitor budgets, and review administrative procedures, contributing to a 25% improvement in overall event organization and client satisfaction.
BANQUET MANAGER
THE GRANDVIEW
07.2019 - 10.2019
- Orchestrated all aspects of banquets and events, ensuring meticulous set-up, food presentation, serving, and clean-up, resulting in a consistent 20% improvement in overall event quality and guest satisfaction.
- Managed personnel processes, including hiring, scheduling, and training banquet staff in American, French, and buffet service techniques, leading to a 15% increase in staff proficiency and service excellence.
ASSOCIATE DIRECTOR OF FOOD & BEVERAGE
THE MANSION at GLEN COVE
01.2017 - 10.2018
- Directed day-to-day operations of the Food & Beverage department, overseeing fifteen staff members, resulting in a consistent 20% improvement in guest satisfaction and adherence to service standards, uniform, grooming, and appearance standards.
- Optimized labor efficiency by designing weekly department schedules based on business forecasts, payroll budget guidelines, and productivity requirements, leading to a 15% reduction in labor costs.
- Conducted market research and developed additional revenue streams, contributing to a 25% increase in profitability and achievement of annual financial goals.
FOOD & BEVERAGE MANAGER
THE MANSION at GLEN COVE
12.2008 - 01.2017
- Directed dining room operational activities in a 197-room hotel with a 250-guest banquet facility, including staff supervision, guest interactions, monetary management, customer relationships, and quality assurance.
- Managed and supervised team members throughout events and meal shifts, resulting in a sustained 20% enhancement in staff performance and consistently surpassing guest expectations.
- Successfully served as the facility maître d' during social and corporate functions, overseeing waitstaff, reservations, and table assignments, resulting in a 15% increase in overall guest satisfaction.
Education
Master of Business Administration (MBA) - General Management
New York Institute of Technology
Old Westbury, NYBachelor of Professional Studies - Hospitality Management
New York Institute of Technology
Central Islip, NYSkills
- Corporate Event Planner
- Vendor Relations
- Logistics
- Outlook
- Creative Thinking
- Cross-Functional Collaboration
- Client Relations
- Social Event Planning
- Staffing needs
- Mindfulness
- Project Management
- Critical Thinking
- Technology Proficiency
- Vendor Management
- Microsoft Office Suite
Accomplishments
- Streamlined BEO creation processes, leading to a 15% reduction in preparation time and accuracy in meeting client expectations.
Timeline
EVENTS MANAGER
ARROW PARK, INC.
04.2024 - 07.2025
CONVENTIONS MANAGER
HONOR'S HAVEN RESORT & CONFERENCE
05.2021 - 03.2024
BANQUET MANAGER
THE GRANDVIEW
07.2019 - 10.2019
ASSOCIATE DIRECTOR OF FOOD & BEVERAGE
THE MANSION at GLEN COVE
01.2017 - 10.2018
FOOD & BEVERAGE MANAGER
THE MANSION at GLEN COVE
12.2008 - 01.2017
Master of Business Administration (MBA) - General Management
New York Institute of Technology
Bachelor of Professional Studies - Hospitality Management
New York Institute of Technology
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