Shaniqua Hamilton
Waterbury,CT
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Program Director
Gilead Community Services
08.2022 - Current
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Managed a team of staff members, providing ongoing training, support, and performance evaluations for continuous improvement.
- Identified and addressed potential risks to the program through proactive planning, leading to increased stability and sustainability.
- Developed strong community partnerships to enhance resources and opportunities available to residents within the program.
- Coordinated with community stakeholders to successfully implement social and community service initiatives.
- Facilitated regular staff meetings to discuss progress updates, challenges faced, and potential solutions for ongoing success in the program.
Clinician
North American Family Institute (NAFI CT)
12.2019 - 11.2021
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk clients.
- Delivered high-quality client care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
- Developed tailored treatment plans by utilizing various therapeutic modalities such as DBT, and solution-focused therapy.
- Coordinated referrals to community resources, addressing clients'' social determinants of health needs effectively.
- Participated actively in weekly case conferences discussing progress/needs of clients to inform overall treatment approach.
Senior Program Clinical Coordinator
Richmond Community Service
06.2018 - 12.2019
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean, and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Led transition to electronic health records, significantly reducing paperwork and increasing efficiency in client information management.
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and well-being of all individuals involved.
- Developed intervention plans based on established guidelines and individual needs.
- Created customized care plans, working with clinical staff and families to assess and meet individual needs.
Habilitation Specialist, Supervisor
ADAPT Community
10.2016 - 06.2018
- Supervised and assisted residents with grooming, personal hygiene, meal planning, and housekeeping to promote activities of daily living.
- Developed resident activities and programming to encourage new skills and maintain present skills.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Maintained database systems to track and analyze operational data.
Domestic Abuse Counselor
Urban Resource Institute
06.2014 - 12.2015
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering an sense of empowerment and self-sufficiency.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
STEM/Educational Activity Specialist (Supervisor)
New York Junior Tennis League
03.2012 - 06.2014
- Maintained and ordered supplies for activities.
- Developed and implemented themes and activities for children between ages of 7 and 15.
- Conducted clinical observations in classroom and during activities, noting emotional, and behavioral health.
- Enhanced participant engagement by incorporating creative activities and age-appropriate games into daily programming.
- Maintained accurate records of attendance, incident reports, and other documentation as required by organization policies.
- Adapted programs as needed based on individual participant abilities or interests, creating an inclusive environment for all attendees.
- Managed supplies inventory efficiently, ensuring that necessary materials were on hand for scheduled activities without overspending the budget.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
Education
Master of Science - M.P.H., Public Health
Southern New Hampshire University
Hooksett, NH09.2022
Master of Science - M.S., Child, and Adolescent Development Behavioral Science
Southern New Hampshire University
Hooksett, NH05.2019
Bachelor of Science - B.S., Behavioral Science
Mercy College
The Bronx, NY12.2015
Skills
- Diversity and equity
- Adaptability and Flexibility
- Substance Abuse Knowledge
- Inclusion Practices
- Mental Health Support
- Disability Awareness
Certification
- Mentoring Supervisor from Big Brother & Little Sister
- CPR
- Dialectical behavior therapy: certified and trained
- Love 146 mentor certification
Timeline
Residential Program Director
Gilead Community Services
08.2022 - Current
Clinician
North American Family Institute (NAFI CT)
12.2019 - 11.2021
Senior Program Clinical Coordinator
Richmond Community Service
06.2018 - 12.2019
Habilitation Specialist, Supervisor
ADAPT Community
10.2016 - 06.2018
Domestic Abuse Counselor
Urban Resource Institute
06.2014 - 12.2015
STEM/Educational Activity Specialist (Supervisor)
New York Junior Tennis League
03.2012 - 06.2014
Master of Science - M.P.H., Public Health
Southern New Hampshire University
Master of Science - M.S., Child, and Adolescent Development Behavioral Science
Southern New Hampshire University
Bachelor of Science - B.S., Behavioral Science
Mercy College
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