Work Preference

Summary

Overview

Work History

Education

Skills

Licenses

Timeline

Open To Work

Shaniqua Johnson

Salon Concierge Manager | Master Cosmetologist

Chamblee,GA

Work Preference

Job Search Status

Open to work

Desired start date: 2 weeks notice

Desired Job Title

Salon Concierge ManagerSalon Manager & Senior StylistSenior StylistMassage TherapistSalon Assistant/Receptionist

Work Type

Full Time

Location Preference

On-SiteRemote

Location: Chamblee, GAAtlanta, GA

Open to relocation: Yes

Salary Range

53000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time off401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Self-motivated and heart-led wellness professional with over 10 years of experience in massage therapy, skincare, and spa operations. Passionate about helping others feel their best; inside and out, through holistic care and thoughtful service. Known for creating calm, elevated client experiences while staying organized behind the scenes. Strong in managing appointments, maintaining compliance, and sharing wellness education in a way that feels approachable and empowering.

Overview

years of professional experience

Work History

Salon Concierge Manager

Salons by JC

09.2025 - Current

Managed tenant communication across phone, email, text, and social messaging platforms while maintaining a high level of customer service
Coordinated maintenance requests with vendors and contractors, ensuring timely scheduling, follow-up, and issue resolution
Maintained accurate tenant records, lease documentation, and operational updates
Assisted with suite onboarding and move-in processes, including access coordination, key distribution, and tenant support
Monitored account activity, communicated payment reminders, and worked with tenants on professional payment follow-up and resolution plans
Coordinated move-in and move-out procedures, ensuring smooth transitions for both tenants and management.
Used property management software to track leads.
Controlled inventory by tracking expenses, purchases, and shelf stock.

Salon Manager & Senior Stylist

Peach and Umber Salon

05.2021 - Current

Managed daily business operations, including appointment systems, inventory, and client relations.
Used Vagaro, Acuity, and Google Calendar for CRM and scheduling.
Maintained business documentation and compliance for licensing and sanitation.
Delivered customized hair and scalp wellness services with a holistic approach.
Managed cash flow, business transactions, banking, and accounting processes.
Introduced new hair and beauty products, increasing sales with strategic marketing efforts.

Senior Stylist

Embrace Me Naturally

01.2019 - 05.2021

Specialized in textured hair care, treatment recommendations, and product education.
Built and maintained a loyal clientele with personalized service plans.
Implemented client retention strategies and contributed to salon growth.

Massage Therapist

Hand and Stone Massage and Facial Spa

06.2018 - 11.2018

Provide deep tissue, Swedish, and customized massages in a high-volume spa setting.
Maintain detailed client records and ensure consistent therapeutic care.
Collaborate with front desk team to streamline booking and client satisfaction.

Salon Assistant/Receptionist

Lovette Hair Salon

08.2017 - 04.2018

Handled calls, payments, appointment bookings, and retail restocking.
Supported stylists with client prep and maintained a clean salon environment.

Massage Therapist & Esthetician

Massage Envy

03.2014 - 08.2017

Delivered therapeutic and relaxation massages, facials, and skincare consultations customized to client needs.
Achieved a 90% client retention rate by fostering trust and providing consistent, high-quality service.
Educated clients on homecare routines and stress management techniques to encourage long-term wellness.
Maintained a clean, safe, and welcoming spa environment in compliance with state health standards.

Education

Dual License - Massage Therapy & Full Specialist

Aveda Institute

Tallahassee, FL

Master Cosmetologist - undefined

Southwest Georgia Technical College

Thomasville, GA

Skills

Skincare: Facials

Skincare: Skin Analysis

Skincare: Product Recommendations

Skin analysis

Makeup application techniques

Acne treatment specialization

Anti-aging treatments

Sensitive skin care

Facial massage techniques

CRM Systems: Vagaro

CRM Systems: Acuity

CRM Systems: Salesforce (in training)

Office Tools: Google Workspace

Office Tools: QuickBooks

Office Tools: Excel

Office Tools: Asana

Communication: Client Education

Communication: Scheduling

Operations: Inventory Tracking

Operations: Compliance

Operations: Sanitation