Shaniqua Miller

• Faxed,copied and scanned confidential documents
• Document & update case records
• Provide customer service

• Planned and completed group projects, working smoothly with others.
• Worked as team member on complex academic projects using Solidworks
• Set specific goals for projects to measure progress and evaluate end results.
• Oversaw quality control to identify inconsistencies and malfunctions through an ITEST program
• Attended classes or courses to attain subject mastery and formal recognition.
• Prepared reports, presentations and articles using Microsoft Word and PowerPoint.

• Planned and completed group projects, working smoothly with others.
• Set specific goals for projects to measure progress and evaluate end results.
• Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
• Developed and practiced study techniques to retain information and meet assignment objectives.
• Analyzed code and corrected errors to optimize output.
• Recommended improvements to facilitate team and project workflow.

• Answer phones ina timely manner
• Document & update customer records
• Provide customer service

• Documented and routed business correspondence to manage office paperwork.
• Stocked materials in workroom for easy accessibility.
• Contributed to development, planning and completion of project initiatives.
• Greeted office visitors, provided information and directed to appropriate personnel.
• Assisted with answering telephone calls, managing databases and drafting correspondence.

• Assisted in loading delivery trucks with prepared packages.
• Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.

• Picked and staged groceries for customers
• Packed customer cars with orders that required pickup

Pulled and packed products from shelves based on customer orders.

• Accepted, processed and filled orders quickly and accurately.
• Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
• Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
• Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
• Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.