Shaniqua Moss
Hattiesburg,MS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Insurance Advisor
Liberty National Life Insurance Company
Petal, MS
10.2021 - 12.2021
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Interviewed prospective clients to discuss any existing coverage and obtain data about financial resources and physical condition of person or property.
- Calculated premiums and established payment methods.
- Sought out new clientele through face-to-face contact, telephone conversations and email correspondence.
Production Worker
Wayne Farms Poultry
Laurel, MS
03.2020 - 10.2021
- Broke down, cleaned and sanitized work stations at end of shift.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Worked in production to improve efficiency.
- Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.
Production Line Associate
MarJac Poultry
Hattiesburg, MS
06.2018 - 12.2020
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Assisted quality assurance by inspecting items and removing defective parts.
Welder
Howard's Industry
Laurel, MS
11.2017 - 05.2018
- Welded in flat, horizontal, vertical and overhead positions.
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Minimized warping using good fitting, burning and welding techniques.
- Maintained correct arc length and movement speed to form specified fusion depth and bead.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Operated robotic cells machinery.
- Inspected welds and checked critical measurements to meet specifications.
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
- Managed repair and maintenance schedule to organize shop and maintain equipment.
Education
Associate of Arts - Business Administration And Management
Jones County Junior College
Ellisville, MS12.2022
High School Diploma -
Heidelberg High School
Heidelberg, MS05.2011
Skills
- Time Management
- Document Control
- Persuasive Negotiation
- Claims Information Gathering
- Verbal and Written Communication
- Multitasking and Prioritization
- Order and Refund Processing
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Creative problem solving
- Strategic sales knowledge
- Money handling abilities
- Order fulfillment
- Multi-line phone talent
- Professional telephone demeanor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Insurance Advisor
Liberty National Life Insurance Company
10.2021 - 12.2021
Production Worker
Wayne Farms Poultry
03.2020 - 10.2021
Production Line Associate
MarJac Poultry
06.2018 - 12.2020
Welder
Howard's Industry
11.2017 - 05.2018
Associate of Arts - Business Administration And Management
Jones County Junior College
High School Diploma -
Heidelberg High School
Similar Profiles
Hailey DeeksHailey Deeks
Life Insurance Agent at Liberty National Life Insurance CompanyLife Insurance Agent at Liberty National Life Insurance Company
LACHELLE HARRISLACHELLE HARRIS
Supervising Agent at Liberty National Life Insurance CompanySupervising Agent at Liberty National Life Insurance Company
TODD LOMENICKTODD LOMENICK
AGENCY OWNER at Liberty National Life Insurance CompanyAGENCY OWNER at Liberty National Life Insurance Company
Cordell HammackCordell Hammack
Life Insurance Agent at Liberty National Life Insurance CompanyLife Insurance Agent at Liberty National Life Insurance Company
Shakiya BoltonShakiya Bolton
Police Officer at City of HattiesburgPolice Officer at City of Hattiesburg