Shaniqua Orr
New York,NY
Summary
Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.
Overview
11
11
years of professional experience
Work History
Substance Abuse Prevention Intervention Specialist
NYC Department Of Education
06.2022 - Current
- Established trusting and friendly relationships with parents and colleagues.
- Planned childcare, counseling and parenting classes.
- Provided essential therapy and counseling to children and family members.
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Prepared accurate case history records.
- Offered crisis counseling and intervention at school, home and in community to support student needs.
Care Management Coordinator
Northwell Health
08.2020 - 06.2022
- Interviews 60 patients, family members and caregivers to compile and document relevant information (demographic, economic, social, institutional, etc).
- Completes related forms (consent, FACT-GP, Health Risk Assessment).
- Performs administrative assessment of candidates’ eligibility for social services and care management programs.
- Obtains required signatures and maintains required documentation in accordance with program policies and procedures and State/Federal regulations.
• Participates in developing relationships with referral sources to facilitate enrollment.
• Serves as point-of-contact to program members, family members and caregivers. - Encourages use of program resources to maximize wellness and independence
- • Assists members in scheduling appointments for consultations, diagnostic testing, program meetings, etc.
• May travel to member’s home, medical appointments, and/or meetings to provide non-clinical support, as directed.
Case Manager
Acacia Network
12.2019 - 08.2020
- Managed 60 cases and fostered communication among social workers, mental health therapists, hospital staff and patients
- Identify eligible clients that meets housing requirements and prepare all documents for HRA housing package
- Process and review the prepared HRA housing package to ensure all documents are updated before submission to HRA.
- Follow up with assigned representative on the status of the client's package
- Coordinate with HRA to obtain checks and the status.
- Coordinate with Shelter staff to pick up checks and submit completed packages.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
- Evaluated treatment plans against individual goals and healthcare standards
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources
Case Manager
NADAP
12.2015 - 10.2019
- Coordinates case management activities and referrals to community-based resources for 50 assigned clients
- Completes case management assessment to identify client needs and barriers to self-sufficiency (medical, psychiatric, alcohol/substance abuse treatment, housing, legal, public benefits, vocational, educational, childcare, and other needs)
- Performs site visits to locations including client's home, treatment program, WEP assignment, employment site or other community-based agencies
- Utilizes multiple electronic database systems to monitor and address client problems related to public assistance and substance abuse treatment
- Assesses attendance, participation and progress in alcohol and/or substance abuse treatment program and work activity
- Identify eligible clients that meets housing requirements and prepare all documents for HRA housing package
- Process and review the prepared HRA housing package to ensure all documents are updated before submission to HRA.
- Follow up with assigned representative on the status of the client's package
- Coordinate with HRA to obtain checks and the status.
- Coordinate with Shelter staff to pick up checks and submit completed packages
- Collaborates with team members of other professional disciplines, including vocational counselors, social workers, treatment providers, and WEP supervisors to ensure that client is meeting goals and objectives of Comprehensive Service Plan
Case Manager I
Samaritan Village: Forbell Men's Shelter
07.2012 - 11.2015
- Provides individual counseling and facilitation of caseload group meetings and other assigned groups
- Administers appropriate behavioral interventions as needed
- Identify eligible clients that meets housing requirements and prepare all documents for HRA housing package
- Process and review the prepared HRA housing package to ensure all documents are updated before submission to HRA.
- Follow up with assigned representative on the status of the client's package
- Coordinate with HRA to obtain checks and the status.
- Coordinate with Shelter staff to pick up checks and submit completed packages
- Performed in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition and discharge/continuing care planning collaboratively with individual clients
- Conducts facility/safety runs and room checks as assigned to visually assess clients for use of alcohol/ drugs or environment of care for unsafe conditions
- Performs maintenance of accurate, complete, timely and high quality client records that comply with external regulatory standards and agency policy and procedure
- Complies with 42 CFR confidentiality and HIPAA privacy and security regulations
- Works cooperatively with other staff member of interdisciplinary team
Education
Master of Science - Social Work
Fordham University
Bronx, NY02.2021
Bachelor of Science - Human Services
City University of New York (CUNY) New York City College of Technology
Brooklyn, NY06.2012
Skills
- Windows & Macintosh O/S, Adobe Photoshop, MS Office Suite, Internet Explorer, Mozilla Firefox, Safari
- Proficiency in WMS, STARS & NCYWAY
- Knowledge of CARES System
- Adobe Photoshop, American
- Documentation proficiency
- Team Building
- Patient education and counseling
- Data management
- Detail-oriented
- Verbal and written communication
Accomplishments
2021 Graduate Student Commencement Speaker, Fordham University (2021)
Languages
Knowledgeable in American Sign Language
Timeline
Substance Abuse Prevention Intervention Specialist
NYC Department Of Education
06.2022 - Current
Care Management Coordinator
Northwell Health
08.2020 - 06.2022
Case Manager
Acacia Network
12.2019 - 08.2020
Case Manager
NADAP
12.2015 - 10.2019
Case Manager I
Samaritan Village: Forbell Men's Shelter
07.2012 - 11.2015
Master of Science - Social Work
Fordham University
Bachelor of Science - Human Services
City University of New York (CUNY) New York City College of Technology
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