SHANIQUA SPEARS
Tulsa,OK
Summary
Empathetic, effective and motivated employee eager to apply time management and organizational skills. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Overview
12
12
years of professional experience
Work History
Medical Assistant
LifeStance Health
Tulsa, OK
08.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Utica Park Clinic Dermatology
Tulsa, OK
02.2022 - 08.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Contacted pharmacies to submit and refill patients' prescriptions
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Responded to patient callbacks and phone-in prescription refill requests
- Documented notes during patient visits.
Medical Assistant
Southside Dermatology and Mohs Surgery
Tulsa, OK
05.2021 - 02.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
- Contributed to office operations by triaging patients by severity of medical complaint.
Clinical Assistant II
Warren Clinic dermatology & Mohs Surgery
Tulsa, OK
07.2018 - 05.2021
- Scheduled appointments for patients via phone and in person
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills
- Assisted providers in sterile in office procedures
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Gave wound care instructions and dressed wounds
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Contacted pharmacies to submit and refill patients' prescriptions
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Verified appointment times with patients, preparing charts, pre-admission and consent forms
- Kept facility stocked with necessary supplies, equipment and instruments
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Trainee for new employees.
Patient Service Representative
Tulsa Pain Consultants
Tulsa, OK
01.2017 - 05.2018
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Documented and managed patient information in computer system
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Answered patient questions and fielded complaints to resolve issues
- Educated patients and families on treatments, procedures, medications, and continuing care.
Medical Assistant
The Orthopaedic Center
10.2013 - 05.2016
- I worked for a fast pace Orthopeadic Surgeon
- Interview patients and gather medical information
- When requested by the Doctor, applying bandages, splints, cast and cleaning wounds is a vital part of my duty
- I was the head Medical Assistant for my doctor, which gave me the responsibility for most of the desk work
- Such as: Answering phone calls, sending and receiving faxes, doing orders for the Doctor, and other back office work when needed
- Floating around to other providers' when needed was also a part of my job.
Front Office
The Orthopedic Center
Tulsa, OK
04.2013 - 10.2013
- Provided friendly and quick service to patients checking in and out to the facility, while answering phones and sending off faxes when needed
- Worked at a fast pace, clinic usually sees up to 300 or more patients a day.
Cashier, Customer Service Representative
Walmart
Tulsa, OK
04.2012 - 04.2013
- Provides quick and friendly service to Wal-Mart guest
- Backup customer service manager (CSM)- Help provide assistance to cashiers and other varies departments when needed, provide friendly service to guests and make sure all complaints are taking care of in a professional manner.
Medical Assistant Intern
Tulsa Health Department
Tulsa, OK
05.2012 - 06.2012
- Completed 165 hours worked in Lab and Front office
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries
- Escorted patients to examination rooms and documented medical histories
- Monitored patient stability by checking vital signs and weight
- Entered patient services into records with high accuracy.
Education
Certified Medical Assistant And Phlebotomist -
Tulsa Tech Health Science Center
07.2012
High School Diploma -
Memorial Senior High School
05.2009
Skills
- Training and development skills
- Management experience
- Customer Service
- Team building
- HIPPA knowledge
- Works well with others
- Outgoing and Positive
- Efficient learner
- Takes Initiative
- Demonstrates patience in training new employee's
- First aid and CPR knowledge
- Clinical and clerical experience
- Data entry and Electronic Medial Records
- Medical terminology knowledge
- Assisting in-office surgical procedures
Timeline
Medical Assistant
LifeStance Health
08.2022 - Current
Medical Assistant
Utica Park Clinic Dermatology
02.2022 - 08.2022
Medical Assistant
Southside Dermatology and Mohs Surgery
05.2021 - 02.2022
Clinical Assistant II
Warren Clinic dermatology & Mohs Surgery
07.2018 - 05.2021
Patient Service Representative
Tulsa Pain Consultants
01.2017 - 05.2018
Medical Assistant
The Orthopaedic Center
10.2013 - 05.2016
Front Office
The Orthopedic Center
04.2013 - 10.2013
Medical Assistant Intern
Tulsa Health Department
05.2012 - 06.2012
Cashier, Customer Service Representative
Walmart
04.2012 - 04.2013
Certified Medical Assistant And Phlebotomist -
Tulsa Tech Health Science Center
High School Diploma -
Memorial Senior High School
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