Shaniqua Williams
Washington,DC
Summary
Dedicated and dependable professional with strong experience in security operations, customer service, and team leadership. Skilled in dispatch operations, behavioral health support, and supervisory duties including scheduling and payroll. Known for being resourceful, quick to learn, and providing excellent service in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service Worker
Sodexo USA
Washington, DC
05.2024 - Current
- Operated food service equipment to ensure efficient meal preparation and delivery.
- Maintained cleanliness and organization in dining areas, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to optimize stock levels.
- Collaborated with team members to enhance service quality during peak hours.
- Led team meetings to discuss performance goals and address operational challenges.
- Implemented process improvements that increased workflow efficiency in kitchen operations.
Security Supervisor
Allied Universal Security
Washington, DC
06.2019 - Current
- Supervise daily operations and staff scheduling
- Manage payroll and ensure accurate timekeeping
- Distribute and track equipment such as radios
- Maintain safety standards and respond to incidents
Security Officer
Allied Universal Security
Washington, DC
05.2017 - 01.2025
- Monitor premises and ensure safety and security
- Operate control center and dispatch systems
- Provide Behavioral Health Officer (BHO) support
- Assist with Decedent Affairs procedures
- Certified in dispatcher operations and fire safety
Attendant
CPR Transportation Services
02.2012 - 05.2017
- Assisted passengers with boarding and seating
- Explained safety procedures and demonstrated equipment use
- Conducted safety checks before departures
- Addressed passenger concerns and ensured comfort
Education
High School Diploma - undefined
Ballou Senior High School
Washington, DCSkills
- Security & Surveillance
- Dispatch & Control Center Operations
- Leadership & Team Supervision
- Customer Service
- Conflict Resolution
- Scheduling & Payroll
- Behavioral Health Support
- Quick learner
- Positive attitude
- Multitasking
- Cleaning and sanitation
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
Certification
- CPR Certified
- Fire Extinguisher Training
- Dispatcher Certification
Timeline
Food Service Worker
Sodexo USA
05.2024 - Current
Security Supervisor
Allied Universal Security
06.2019 - Current
Security Officer
Allied Universal Security
05.2017 - 01.2025
Attendant
CPR Transportation Services
02.2012 - 05.2017
High School Diploma - undefined
Ballou Senior High School