Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaniqua Woodyard

Bakersfield,CA

Summary

Motivated, aspiring Medical Assistant who thrives under pressure, going above and beyond to give patients compassionate and efficient care. Utilizing advanced hospitality and customer service etiquette to work in diverse healthcare environments, I focus on remaining efficient and productive, demonstrating a strong work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Environmental Services Housekeeper

Kern Medical Center
02.2025 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Thoroughly cleaned and disinfect patient rooms after a patient has been discharged or transferred. This included making beds, changing linens, cleaning all surfaces, taking out trash and restocking on hand hygiene items, cleaning supplies and toiletries
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Responded promptly to spills or other emergency clean-up situations
  • Documented and notified the appropriate department about any maintenance issues or safety hazards
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff

Receptionist/Authorization Coordinator

Bakersfield Behavioral Healthcare Hospital
04.2023 - 02.2025
  • Greeted all guests, vendors, physicians, county officials, patients and staff.
  • Answered phones promptly and directed incoming calls to correct offices.
  • Input data for all referrals, calls and admitting/discharging all patients.
  • Submitted for prior authorization with required documentation to appropriate funding source.
  • Maintained consistent follow-up on status of prior authorization requests.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Medical Receptionist

Eye Consultants Of Silicon Valley
06.2022 - 03.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by filing, copying and faxing documents.

Test Administrator

Prometric Testing Center
04.2022 - 03.2023
  • Maintained and applied knowledge of test center policies, practices and procedures
  • Performed basic testing application trouble-shooting for test facility computers, delivering and proctoring the tests according to client practice
  • Digitally scanned and recorded client identification and fingerprints into the system, monitored candidates during exams and helped resolve any client-end issues encountered
  • Documented detailed reports for occurrences outside company and client practice guidelines.

Behavior Technician

Maxim Healthcare Services
01.2022 - 01.2023
  • Implemented learning programs to children between the ages of 5 and 10 as written and instructed by the BCBA
  • Provided behavior assistance and correctional interventions to assigned clients
  • Completed and documented sessions per policies and procedures, collecting data on client's progress in order to monitor behavior and develop an individualized plan of care.

Education

Medical Assisting Certificate -

JobTrain
Menlo Park, CA
03.2023

High School Diploma -

South High School
Bakersfield, CA
05.2017

Skills

  • Written and oral communication
  • Problem-solving
  • Teamwork
  • Empathy
  • Venipuncture
  • Patient Preparation
  • Infection Control and Aseptic Procedures
  • Inventory and Supply Management
  • Phlebotomy
  • Vital signs measurements
  • Using a centrifuge
  • Medical Terminology
  • Electronic Health Records
  • Scheduling

Certification

  • JobTrain Certificate of Achievement in Medical Assisting (2023)
  • Basic Life Support (CPR and AED) Program, American Heart Association (2024)
  • Service Industry Fundamentals & Advanced Skills, Goodwill (2021)

Timeline

Environmental Services Housekeeper

Kern Medical Center
02.2025 - Current

Receptionist/Authorization Coordinator

Bakersfield Behavioral Healthcare Hospital
04.2023 - 02.2025

Medical Receptionist

Eye Consultants Of Silicon Valley
06.2022 - 03.2023

Test Administrator

Prometric Testing Center
04.2022 - 03.2023

Behavior Technician

Maxim Healthcare Services
01.2022 - 01.2023

Medical Assisting Certificate -

JobTrain

High School Diploma -

South High School

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Shaniqua Woodyard