Shaniqua Jones
Winston-Salem,NC
Summary
Highly skilled Medical Scribe with significant experience in facilitating patient flow and ensuring accurate documentation of patient encounters. Strengths lie in medical terminology, charting, and multitasking within high-volume environments. Previous roles demonstrate ability to contribute positively to team efficiency and improve overall clinic operation.
Initiative-taking, dedicated, and hardworking individual who is passionate about healthcare, seeking a full-time position. Eager, fast learning, and very organized with over 20 years healthcare experience. This time includes 10 years of experience in electronic health records, documenting, and application of policies, practices, and procedures. Strong communication skills with the training and experience to work remotely and complete tasks accurately and in a timely fashion.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Virtual Medical Scribe
AQuity Solutions
06.2022 - Current
- Recorded real-time details of patient exams, including clinical history and current complaints.
- Implemented computerized provider order entry system for lab tests, imaging, and medications.
- Abstracted and input patient data from prior interactions, imaging results, and lab tests.
- Identify patients who are newly diagnosed with cancer.
- Assign accurate billing codes for procedures performed, and evaluation and management.
- Took dictation using shorthand and headsets
- Translated medical jargon and short-hand data into correct terminology.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Conducted thorough research on medical terminology to ensure accuracy in documentation.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Reviewed patient records to code and abstract information on medical diagnosis and procedures.
- Monitored and updated patients' electronic health records (EHR) to reflect current diagnoses and treatments.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Accurately documented patient histories, physical examinations, and diagnoses in medical records.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
Certified Pharmacy Technician
Harris Teeter Pharmacy
09.2019 - 10.2020
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Managing and resolving any level of issue a patient may have
- Assist with medication therapy management
- Managing patients’ compliance vaccines
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Communicated with insurance companies to verify coverage
- Understanding pharmacy software
- Answering phone calls
- Completing and filing invoices for pharmacy supplies
- Completing Inventory
- Operated cash registers to accept payments from customers.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Wellness Ambassador/Certified Pharmacy Technician
Rite Aid Pharmacy/Walgreens
09.2016 - 03.2019
- Patient education on vaccinations in store and through patient outreach
- Assisting pharmacist with medication therapy management
- Organized and assisted with vaccination clinics for businesses
- Filling prescriptions
- Processing insurance claims for prescriptions
- Created presentations for pharmacy related promotions
- Assisted the pharmacist with organizing and completing necessary paperwork
- Communicated with insurance companies to verify coverage
Restorative/Geriatric Nursing Assistant
Alice Manor Nursing Home
01.2013 - 06.2016
- Guide patients through range of motion exercises
- Assisted therapist in creating individual patients plan of care
- Assisted patients with activities of daily living
- Documented all care given or refused
- Communication with doctors, nurses, and family members
Geriatric Nursing Assistant
Future Care Nursing Home
11.2007 - 03.2012
- Assisted patients with activities of daily living
- Documented all care given or refused
- Communication with doctors, nurses, and family members
Education
Some College (No Degree) - Medical Billing and Coding
Bryant And Stratton College
Buffalo, NYHigh School Diploma -
Edmondson Westside High School
06.2007
Skills
- EHR management
- Documentation accuracy
- HIPAA compliance
- Medical terminology proficiency
- Patient interaction
- Attention to detail
- Organizational skills
- Time management
- Medical abbreviations
- Patient history taking
- Adaptability in Fast-paced environments
- Multitasking ability
- Team collaboration
- Billing processes
- Patient advocacy
- Anatomy and physiology
- Patient charting expertise
- Information gathering techniques
- Professionalism and ethics
- Data entry efficiency
- Critical thinking
- Records organization
- Strong communication skills
Certification
- CCA Certified, 01/01/23
- AHIMA
Timeline
Virtual Medical Scribe
AQuity Solutions
06.2022 - Current
Certified Pharmacy Technician
Harris Teeter Pharmacy
09.2019 - 10.2020
Wellness Ambassador/Certified Pharmacy Technician
Rite Aid Pharmacy/Walgreens
09.2016 - 03.2019
Restorative/Geriatric Nursing Assistant
Alice Manor Nursing Home
01.2013 - 06.2016
Geriatric Nursing Assistant
Future Care Nursing Home
11.2007 - 03.2012
Some College (No Degree) - Medical Billing and Coding
Bryant And Stratton College
High School Diploma -
Edmondson Westside High School
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