SHANIQUE BYFIELD
Jamaica,NY
Summary
Operations and Logistics Professional with over 3 years of proven experience in enhancing efficiency and safety in high-pressure environments. Demonstrates a keen ability to manage resources, streamline operations, and improve service quality through strategic planning and collaboration. Skilled in problem-solving, communication, and leadership, with a focus on delivering measurable improvements and advancing operational excellence.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Training Room Clerk
U.S Army
Fort Hood, TX
03.2023 - 09.2025
- Enhanced soldier readiness and performance by coordinating and supporting engaging, well-organized training sessions, helping new soldiers quickly adapt to unit standards and expectations.
- Helped the training process by implementing scheduling tools and standardized procedures, resulting in more efficient learning experiences and reduced administrative delays for incoming personnel.
- Promoted a positive learning environment by maintaining a clean, organized, and well-equipped training room for all sessions.
- Improved communication and information flow within the unit by maintaining accurate records, updating leadership on training progress, and expediting decision-making during field operations.
- Maintained detailed records of ammunition usage, equipment status, and personnel assignments, ensuring accountability and supporting the successful execution of training events and field exercises.
- Assisted command staff in developing and refining tactical plans by providing insights drawn from training data and field experience, helping improve mission planning and operational readiness.
Cannon Crew Member
U.S Army
Fort Hood, TX
12.2022 - 09.2025
- Improved team efficiency and mission readiness by implementing strategic artillery placement and maintenance procedures, ensuring rapid deployment and accurate fire support during training exercises and operations.
- Enhanced crew safety by performing regular inspections, identifying potential hazards, and ensuring strict compliance with Army safety protocols, which contributed to a record of zero safety incidents during assignments.
- Increased overall mission effectiveness by calibrating and aligning artillery systems with precision, helping the unit achieve consistent accuracy and reliability in live-fire operations.
- Demonstrated strong problem-solving skills by troubleshooting and repairing cannon system components under pressure, significantly reducing equipment downtime and ensuring continuous mission support.
- Collaborated closely with team members and command leadership to coordinate fire missions, improve communication, and support successful execution of complex field operations.
Ammunition Handler
U.S Army
Fort Hood, TX
11.2023 - 03.2025
- Ensured safe and efficient handling, transport, and storage of ammunition by strictly following Army safety protocols and guidelines, helping prevent accidents and maintain compliance with operational standards.
- Conducted regular inspections of storage facilities, transport vehicles, and handling equipment, identifying and addressing potential hazards to reduce risk and support a 100% incident-free safety record.
- Maintained accurate inventory records and documentation of ammunition supplies, improving accountability and supporting mission readiness through precise tracking and reporting.
- Coordinated closely with team members to load, unload, and distribute ammunition shipments, ensuring timely delivery of critical supplies to units during training exercises and field missions.
- Contributed to successful operations by providing reliable, well-organized logistics support, helping units maintain readiness and effectiveness in both training and deployment scenarios.
Barracks Manager
U.S Army
Fort Hood, TX
03.2023 - 02.2025
- Improved daily operations by developing and implementing streamlined management processes and protocols, ensuring smooth functioning of the barracks and improved living conditions for soldiers.
- Enhanced safety and security by conducting regular inspections, maintenance checks, and hazard reporting, contributing to a safer environment with zero major safety violations during tenure.
- Led facility assessments to identify structural, maintenance, and logistical improvement needs, prioritizing and overseeing high-impact projects that elevated overall barracks quality and functionality.
- Helped with administrative tasks by adopting and utilizing digital tools for tracking maintenance requests, occupancy records, and supply inventories, which increased efficiency and ensured timely delivery of essential services.
- Collaborated closely with command leadership, maintenance teams, and support staff to address resident concerns promptly and foster a well-maintained, respectful living environment.
Marketing Manager
Bah Realty- SB7 Event Hall
Queens, NY
01.2022 - 08.2022
- Led the development of creative briefs and provided direction for print, digital, and video advertising campaigns. Collaborated with the creative team to ensure materials aligned with brand objectives, resulting in a 25% increase in event bookings over six months.
- Implemented company policies that ensured full compliance with labor and employment regulations. This proactive approach minimized risk and contributed to maintaining a 100% compliance record during external audits.
- Managed content updates across customer touchpoints, internal platforms, and marketing channels. Established clear budget guidelines and supported event planning and execution, which helped reduce marketing costs by 15% while increasing outreach engagement.
- Gathered customer and market insights through surveys, feedback, and analytics tools. Used this data to refine outreach strategies, leading to a 30% improvement in customer conversion rates and a higher percentage of qualified leads for event services.
- Participated actively in promotional events and documented key business processes, ensuring consistent communication and coordination between marketing and sales teams. This strengthened cross-team collaboration and enhanced overall service delivery.
Patient Resident
Atria Senior Living
Queens, NY
02.2022 - 06.2022
- Provided compassionate, hands-on assistance to elderly residents during mealtimes, ensuring proper nutrition, hydration, and comfort while supporting those with mobility challenges or special dietary needs.
- Sat with residents during and after meals to offer companionship and emotional support, especially for those without regular family visits, helping reduce feelings of isolation and enhance overall well-being.
- Collaborated with care teams and kitchen staff to ensure residents received meals aligned with dietary restrictions and medical conditions, demonstrating attention to detail and teamwork.
- Maintained a clean, safe, and welcoming dining environment by adhering to infection control and food safety protocols, and promptly reporting any safety hazards.
- Contributed to a positive, respectful community atmosphere by engaging residents in meaningful conversations and building trusting relationships that supported their emotional and social health.
Seasonal Driver Helper
UPS
Queens, NY
11.2021 - 01.2022
- Selected for a fast-paced seasonal role during the peak delivery period, where I partnered with drivers to ensure timely and accurate delivery of 100+ packages per shift, helping meet high customer demand and maintain UPS's service standards.
- Took initiative to assist with route navigation and real-time adjustments, helping drivers avoid delays and ensuring that deliveries were completed efficiently and on schedule.
- Organized and staged packages inside delivery trucks according to delivery sequence and priority, streamlining operations and enabling drivers to work faster and more accurately.
- Maintained strict adherence to UPS safety protocols during loading, unloading, and delivery support tasks, contributing to a record of zero safety incidents during my assignment.
- Built strong working relationships with drivers and dispatch teams, demonstrating reliability, clear communication, and a positive attitude that helped the team meet daily delivery targets under tight deadlines.
Education
Bachelor of Science - Health Science
Excelsior College
Albany, New York, NY12-2025
No Degree - Allied Health
New York Institute of Health Careers
Jamaica, NY 05.2001 -
High School Diploma -
Institute For Health Profession At Cambria Heights
Jamaica 05.2001 -
Skills
- Time Management
- Customer Service
- Attention to Detail
- Team Collaboration
- Adaptability & Leadership
- Critical Thinking
- Interpersonal Skills & Communication
- Data Analysis
- Conflict Resolution
- Building security
- Document management
Websites
Certification
New York Institute of Health Careers
INTERNSHIPS
- RADIOLOGY INTERN
- Lennox Hill Radiology
- May 2022 - Aug 2022
- New York City
- Reduced patient wait times by 35% by prescreening patients while sonographers cleaned equipment, ensuring that over 95% of patients were seen within their appointment time frame.
- Improved department efficiency by 20% by assisting with the organization and maintenance of radiology equipment and supplies, supporting smooth daily operations for an average of 40+ patients per day.
- Enhanced patient satisfaction scores by 30% (based on post-visit feedback) by providing clear, compassionate explanations of procedures and addressing concerns to reduce anxiety.
- Supported the production of 100+ high-quality diagnostic images weekly (MRI, CT, ultrasound, X-ray) by assisting technologists and ensuring adherence to established imaging protocols.
- Streamlined call center processes, helping reduce average scheduling-related wait times by 25% through improved coordination between administrative and clinical teams.
LINKS
Linkedin : www.linkedin.com
Timeline
Ammunition Handler
U.S Army
11.2023 - 03.2025
Training Room Clerk
U.S Army
03.2023 - 09.2025
Barracks Manager
U.S Army
03.2023 - 02.2025
Cannon Crew Member
U.S Army
12.2022 - 09.2025
Patient Resident
Atria Senior Living
02.2022 - 06.2022
Marketing Manager
Bah Realty- SB7 Event Hall
01.2022 - 08.2022
Seasonal Driver Helper
UPS
11.2021 - 01.2022
No Degree - Allied Health
New York Institute of Health Careers
05.2001 -
High School Diploma -
Institute For Health Profession At Cambria Heights
05.2001 -
Bachelor of Science - Health Science
Excelsior College