Shanique Campbell
Irvington
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Radiology Center
10.2022 - 05.2024
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and updated sensitive customer information during check-ins and room changes.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
Receptionist
Care One Nursing Home
08.2019 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Receptionist
Tribeca Pediatrics
02.2015 - 04.2019
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Organized, maintained and updated information in computer databases.
Education
Associate Of Science - Nursing
Essex County College
Newark, NJ06.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Scheduling
Timeline
Front Desk Receptionist
Radiology Center
10.2022 - 05.2024
Receptionist
Care One Nursing Home
08.2019 - 10.2022
Receptionist
Tribeca Pediatrics
02.2015 - 04.2019
Associate Of Science - Nursing
Essex County College
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