Summary
Overview
Work History
Education
Skills
Volunteer Experience
Organizations
Timeline
Generic

Shanique LeBron

Washington,DC

Summary

I am extremely interested in becoming a part of your organization. I have a variety of skills and training in different areas, which I’ve acquired from previous positions. Therefore, I believe that I possess the experience and potential to perform the duties/ responsibilities required for this position. My goal is to improve and develop my skills within the Customer Service field, within a work environment where there are employers, as well as employees that are always willing to work together and communicate effectively as a team, resulting in positive growth and much success for the company as it progresses. I would like to work for an organization that offers promotion and/ or room for advancement, enabling and preparing me for more challenging and promising career opportunities in the future. I feel that this would be a great opportunity for me, due to convenience, experience, and growth. Within your organization, I believe that the skills and growth I would obtain, will also enhance my professional career. For your review, my resume is enclosed. If you have any questions or require additional information, you may contact me at your earliest convenience on (202) 446-9764, or you may e-mail me at Shaniquelebron36@gmail.com.

Overview

22
22
years of professional experience

Work History

Food Service Worker

Sodexo Magic
Washington, DC
07.2024 - Current
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Prepared beverages such as coffee, tea, soda..
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Ensured that all foods were prepared according to health department regulations.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Properly stored all leftover food items after each shift.
  • Utilized point-of-sale systems for taking orders from customers.

Receptionist/ Office Assistant (Part-time Contractor)

National Association of State Foresters
10.2012 - 09.2015
  • Front Desk Rep
  • - Greets all visitors
  • Maintained office files and filing system, manually and electronically
  • Monitored Cisco phone lines (12), took accurate messages, & maintained conference call log for availability
  • Maintained the upkeep of the office
  • Maintained the stock (re-order) of office supplies & materials
  • Maintained (updated) electronic company calendar of events
  • Assisted the Finance Dept
  • By making copies of all checks before being deposited (AR), or mailed (AP)
  • Assisted office staff with office/ administrative needs

Office Assistant (Part-time/2 yr.; Full-time/3 yr.)

MED Developers, LLC
08.2008 - 10.2012
  • Receptionist responsibilities
  • Maintained the upkeep of the office
  • Provided rental & lease information
  • Maintained stock of office supplies & materials
  • Revised and maintained office files and filing system, manually and electronically
  • Scheduled apartment viewings
  • Copied and prepared checks for deposit (AR)
  • Monitored Delinquent Rents/ Tenant Accounts, using MS Excel Spreadsheets, and provided updates to Office Manager for Collections
  • Prepared and mailed Arrears/ Delinquent Rent Notices to tenants/ case workers for Collections

Cashier (Part-time evenings)

Checkers
06.2006 - 10.2008
  • Provided excellent customer service
  • Made successful sales transactions
  • Presented and coordinated actions plans/ ideas during the transition of new business promotions
  • Awarded great commission(s) for local and enterprise sales
  • Served as support to the management team, when needed
  • Assisted in maintaining the upkeep/ appearance of restaurant, and stocking of supplies

Cashier (Part-time)

Giant Food Grocery Store
02.2004 - 07.2006
  • Provide excellent customer service
  • Made successful sales transactions
  • Assured that all returned or unpurchased merchandise was re-shelved appropriately
  • Maintained assigned aisle(s)/section(s) shelving stock and count
  • Assisted in maintaining the upkeep/ appearance of the store

Volunteer File Clerk

National Rehabilitation Center
04.2003 - 01.2004
  • Assisted with maintaining office files and filing system, as well as setting up new client files, both physically and electronically
  • Assisted in contacting and making preparations for new client set-ups
  • Downloaded and sent out invoices to all insurance companies on behalf of clients, by USPS and email
  • Assisted with handling customer inquiries and disputes
  • Exercised professional judgment to resolve complex situations
  • Assisted with providing client health recommendation information
  • Assisted with the scheduling of meetings
  • Performed other duties as assigned

Volunteer Office Assistant (Operating Room)

Howard University Hospital
Washington, DC
05.2002 - 12.2002
  • Monitored phone lines, transferred calls, and took accurate messages
  • Assisted with data entry
  • Assisted with maintaining office files and filing system
  • Scanned, copied, and faxed documents, as needed/ requested by staff
  • Assisted with ordering supplies, and maintaining the upkeep of the office
  • Performed other duties as assigned

Education

Diploma -

Spingarn Senior High
Washington, DC

Computer Training -

Maximus

Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Internet (Explorer, MSN, Google, etc)
  • Call Messaging Center/ Switchboard Operations
  • Ability to type 40-50 WPM
  • ServSafe

Volunteer Experience

  • National Rehabilitation Center, Volunteer File Clerk, 04/01/03, 01/31/04, Assisted with maintaining office files and filing system, as well as setting up new client files, both physically and electronically, Assisted in contacting and making preparations for new client set-ups, Downloaded and sent out invoices to all insurance companies on behalf of clients, by USPS and email, Assisted with handling customer inquiries and disputes, Exercised professional judgment to resolve complex situations, Assisted with providing client health recommendation information, Assisted with the scheduling of meetings, Performed other duties as assigned
  • Howard University, Office Assistant (Operating Room), 05/01/02, 12/31/02, Monitored phone lines, transferred calls, and took accurate messages, Assisted with data entry, Assisted with maintaining office files and filing system, Scanned, copied, and faxed documents, as needed/ requested by staff, Assisted with ordering supplies, and maintaining the upkeep of the office, Performed other duties as assigned

Organizations

ROTC

Timeline

Food Service Worker

Sodexo Magic
07.2024 - Current

Receptionist/ Office Assistant (Part-time Contractor)

National Association of State Foresters
10.2012 - 09.2015

Office Assistant (Part-time/2 yr.; Full-time/3 yr.)

MED Developers, LLC
08.2008 - 10.2012

Cashier (Part-time evenings)

Checkers
06.2006 - 10.2008

Cashier (Part-time)

Giant Food Grocery Store
02.2004 - 07.2006

Volunteer File Clerk

National Rehabilitation Center
04.2003 - 01.2004

Volunteer Office Assistant (Operating Room)

Howard University Hospital
05.2002 - 12.2002

Diploma -

Spingarn Senior High

Computer Training -

Maximus

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