Shanique Wright
Dallas,TX
Summary
To apply my knowledge and understanding of patient care and basic life-saving skills. To work in an environment that allows professional and personal growth. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Sam Remo
Richardson, Texas
09.2023 - Current
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Provided emotional support to patients and families during difficult times.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Responded quickly to emergency situations involving sudden illness or injury.
Customer Service Representative
Sutherland Global Services
11.2019 - 09.2022
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Supported sales team members to drive growth and development.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
Certified Nurse Aide -
Vinepress Training Center
08-2023
High School Diploma -
Clarendon College
Jamaica06-2018
Bachelor of Science -
Arizona College of Nursing
Dallas TXSkills
- Patience
- Good time management
- Excellent Communication Skills
- Leadership Skills
- Good Team Player
- Patient-focused care
- Complex Problem-solving
- Patient care
- Electronic charting
Certification
- Certified Nursing Assistant (CNA)
- First Aid/CPR
References
Available upon request
Timeline
Certified Nursing Assistant
Sam Remo
09.2023 - Current
Customer Service Representative
Sutherland Global Services
11.2019 - 09.2022
Certified Nurse Aide -
Vinepress Training Center
High School Diploma -
Clarendon College
Bachelor of Science -
Arizona College of Nursing