Shaniquea V. Clark
Mclean,VA
Summary
Diligent Paralegal Specialist. with solid foundation in legal research and documentation. Facilitated various case preparations and supported attorneys in delivering high-quality legal services. Demonstrated expertise in legal writing and effective communication.
Overview
2025
2025
years of professional experience
Work History
Paralegal Specialist
Department of Justice/Amentum
- Performs independent automated and other legal research in support of the attorneys at DOJ Headquarters
- Initiates inquiries to DOJ and other agencies to determine filing requirements and ensure timely compliance
- Performs legal research and assists with conducting interviews of agents and potential witnesses
- Drafts, organizes, indexes, and maintains relevant courtfilings and exhibits for completeness and accuracy for preparation during trial
- Provides a variety of complex paralegal support assignments relating to prosecutions and grand jury
- Communicates updates and informs staff members of case status and serves as the contact person
- Performs searches, retrieves, and redacts a large volume of electronic case information based on rules, policies, procedures, and court filings
- Provide case management and organizing cases for court presentation by preparing and organizing exhibits containing a variety of visual material
- Prepares a variety of substantive legal documents (including Grand Jury Indictments, Findings of Fact)
- Proofreading, editing, correcting OCR'd text files
- Retrieving and blowing back documents and digital image media
- Draft and edit legal documents, reports, and correspondence
- Prepare replies to correspondence by researching specific problems
Paralegal Specialist
Department of Justice/Amentum
07.2023 - Current
- Performs independent automated and other legal research in support of the attorneys at DOJ Headquarters
- Initiates inquiries to DOJ and other agencies to determine filing requirements and ensure timely compliance
- Performs legal research and assists with conducting interviews of agents and potential witnesses
- Drafts, organizes, indexes, and maintains relevant court filings and exhibits for completeness and accuracy for preparation during trial
- Provides a variety of complex paralegal support assignments relating to prosecutions and grand jury
- Communicates updates and informs staff members of case status and serves as the contact person
- Performs searches, retrieves, and redacts a large volume of electronic case information based on rules, policies, procedures, and court filings
- Provide case management and organizing cases for court presentation by preparing and organizing exhibits containing a variety of visual material
- Prepares a variety of substantive legal documents (including Grand Jury Indictments, Findings of Fact)
- Proofreading, editing, correcting OCR'd text files
- Retrieving and blowing back documents and digital image media
- Draft and edit legal documents, reports, and correspondence
- Prepare replies to correspondence by researching specific problems
- Prepared comprehensive trial materials, ensuring cases were well-prepared for court proceedings.
- Supported attorneys during trials by organizing exhibits, taking notes on witness testimony, and coordinating logistics in the courtroom.
- Investigated claims and prepared processing documentation.
Case Coordinator
BAL-Berry Appleman & Leiden LLP
11.2022 - 05.2023
- Handle case action items in START stage
- Track all necessary employer/employee information and documentation before the case is at the stage to assign to a legal team
- Respond to routine queries from clients regarding completing the questionnaire or providing documentation
- Escalate to the Manager as needed
- May identify the type of case that needs to be initiated (e.g., H1, L1) based on the information provided in the questionnaire
- Open projects in Cobalt
- Send out case questionnaires to employees and managers
- Update Cobalt with any new employment or employee information as applicable
- Follow up with nonresponsive employees/managers; and escalate and close cases as appropriate
- Coordinate, assemble, and organize all incoming case start materials in Cobalt in an organized and efficient manner
- Identify cases that are ready for assignment to legal teams and deliver to the Manager
- May assign directly to the Legal team
- Issuing VISAs for immigrants
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Completed comprehensive evaluations of each assigned case at closure to assess overall effectiveness of interventions employed and identify opportunities for improvement.
IRS Ambassador
Activus Connect
09.2020 - 06.2022
- Provide over-the-phone technical assistance to individuals and businesses
- Oversees and administers tax credits by evaluating client applications and obtaining all necessary documentation
- Working for the nation as an IRS Internal Revenue Officer, you will be a highly trained professional protecting the interests of the federal government and the tax-paying public
- Maintains client confidentiality and adheres to all policies and procedures set in place by the IRS
- Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess, and collect taxes, and associated liabilities
- Researches and analyzes all available information applicable
- Advises taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
Leasing Agent
Bonaventure
10.2018 - 01.2020
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
- Kept meticulous records of correspondence between management and tenants.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
- Conducted property tours to highlight features of properties.
Owner
TravelWithVermal
01.2018 - 01.2020
- Fulfills client requests by planning and selling transportation, accommodations, and other travel services
- Utilizes sales techniques to highlight promotions and upsell various travel accommodations, services, and experiences
- Oversees all business operations to include maintaining financial records and exceeding sales targets
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Leasing Agent
CHP
03.2017 - 10.2018
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
- Kept meticulous records of correspondence between management and tenants.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Sales Associate
JCPenney
03.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Event Specialist
Advantage Sales & Marketing
06.2016 - 07.2017
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Assessed overall event success continuously by tracking key performance indicators and utilizing data-driven insights for continuous improvement in planning and executing future events.
- Negotiated and worked with venues and vendors to carry out event objectives.
- Analyzed post-event feedback, implementing improvements based on insights gained for future success rates of the events organized.
- Developed planning strategies while creating and maintaining best practices for budgets, project plans, event timelines, and presentations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Ensured smooth event operations through diligent coordination with vendors and staff members.
- Coordinated florists, photographers, and musicians for events.
- Cultivated strong relationships with sponsors and partners, fostering long-term support for events.
- Analyzed performance and trends to recommend program improvements.
- Improved program productivity by closely monitoring performance and trends.
- Implemented creative solutions when faced with unexpected challenges or obstacles throughout various stages of an entire event''s life cycle.
- Enhanced attendee experience by meticulously planning and executing event logistics.
Rental Sale Agent
Avis Budget Group
06.2012 - 06.2014
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Established strong rapport with clients, leading to repeat business and referral opportunities.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Kept detailed records of all transactions, facilitating efficient audits when necessary.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Developed in-depth knowledge of rental inventory to provide expert advice on product selection.
- Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Educated clients on rental policies and procedures, minimizing misunderstandings and disputes.
Assistant Manager
Proactiv Skin Care
06.2009 - 08.2012
- Responsible for various aspects of the store, including sales, customer experience, merchandising, operation and loss prevention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Customer Experience Associate
Department of Defense
11.2011 - 01.2012
- Greet every customer with eye contact and smile in your authentic way.
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them.
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.
- Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
- Maintained an up-to-date knowledge of company offerings in order to provide relevant recommendations based on client needs.
- Asked customers questions to determine, verify and solve common problems.
- Facilitated seamless transactions by guiding customers through the purchasing process while addressing any concerns or questions raised along the way.
Education
Bachelor of Science - History
Howard University
Washington, DC06-2028
Associate of Science - Paralegal Studies
Bryant And Stratton College
12-2023
Skills
- Real estate transactions
- Client communication
- Legal research
- Legal writing
- Court filing
- Alternative dispute resolution
- Legal transcription
- Discovery management
- Administrative support
Timeline
Paralegal Specialist
Department of Justice/Amentum
07.2023 - Current
Case Coordinator
BAL-Berry Appleman & Leiden LLP
11.2022 - 05.2023
IRS Ambassador
Activus Connect
09.2020 - 06.2022
Leasing Agent
Bonaventure
10.2018 - 01.2020
Owner
TravelWithVermal
01.2018 - 01.2020
Leasing Agent
CHP
03.2017 - 10.2018
Event Specialist
Advantage Sales & Marketing
06.2016 - 07.2017
Sales Associate
JCPenney
03.2016 - 08.2017
Rental Sale Agent
Avis Budget Group
06.2012 - 06.2014
Customer Experience Associate
Department of Defense
11.2011 - 01.2012
Assistant Manager
Proactiv Skin Care
06.2009 - 08.2012
Paralegal Specialist
Department of Justice/Amentum
Bachelor of Science - History
Howard University
Associate of Science - Paralegal Studies
Bryant And Stratton College
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