Shaniqueca Williams
Fort Wayne,IN
Summary
Compassionate healthcare professional with a strong background in patient care and bedside manner. Adept at implementing infection control measures, patient care and advocating for client needs, contributing to positive patient experiences and improved outcomes.
Overview
16
16
years of professional experience
Work History
Home Health CNA
Help At Home Health Care
Fort Wayne, IN
03.2024 - Current
- Provided personal care assistance to clients, ensuring comfort and dignity in daily activities.
- Monitored vital signs and reported changes to healthcare team to enhance patient care quality.
- Assisted clients with mobility and transfers, promoting safety and independence during activities.
- Maintained accurate documentation of patient progress and care plans for effective communication.
- Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
- Implemented infection control measures to maintain a clean and safe environment for patients and staff.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Advocated for client needs, facilitating access to additional resources and support services as required.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Maintained accurate records of patients'' progress, appointments, and medications for efficient care coordination among healthcare providers.
- Supported mental well-being through engaging conversation or recreational activities tailored to each individual''s interests.
- Promoted patient independence through skill-building activities, goal-setting, and encouragement in reaching milestones.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
- Managed wound care by ensuring timely dressing changes and following infection control protocols for optimal healing outcomes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Followed directions of licensed nurses to administer medications and treatments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
CNA
Life Care Center
Fort Wayne, IN
01.2019 - 03.2020
- Collaborated with multidisciplinary teams to enhance resident care plans.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
CNA
Saint Anne Home Retirement Community
Fort Wayne, IN
03.2017 - 12.2017
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident living spaces and common areas.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support to residents and families during difficult times.
- Trained new staff on best practices for resident care and facility protocols.
- Implemented infection control measures to maintain a safe environment for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier
Burger King
Fort Wayne, IN
01.2014 - 05.2014
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of service area following health and safety standards.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Handled cash and credit transactions accurately, minimizing discrepancies at end of shift.
- Engaged customers in a friendly manner, promoting special offers and upselling menu items.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained cleanliness and organization of the dining area and food preparation stations.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
Sandwich Artist
SUBWAY®Restaurants
Fort Wayne, IN
01.2010 - 05.2010
- Prepared high-quality sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted customers in selecting menu items, enhancing overall dining experience through exceptional service.
- Operated sandwich assembly equipment efficiently, contributing to timely order fulfillment during peak hours.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Adapted quickly to changing priorities in a fast-paced environment, maintaining focus on customer satisfaction.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
High School Diploma -
Graduation Alliance
OnlineSkills
- Alzheimer's care
- Transfer techniques
- Confidentiality adherence
- Vital signs monitoring
- Supporting personal needs
- Bedside manner
- Companionship and emotional support
- Care plan implementation
- Mobility assistance
- Patient care
- Transporting patients
- Safety precautions
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Home Health CNA
Help At Home Health Care
03.2024 - Current
CNA
Life Care Center
01.2019 - 03.2020
CNA
Saint Anne Home Retirement Community
03.2017 - 12.2017
Cashier
Burger King
01.2014 - 05.2014
Sandwich Artist
SUBWAY®Restaurants
01.2010 - 05.2010
High School Diploma -
Graduation Alliance