Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

SHANIRA ROSARIO

Jacksonville

Summary

Dynamic professional with extensive experience in customer service and office administration, notably at Planet Fitness Gym. Proven ability to enhance member satisfaction through effective training and streamlined operations. Bilingual communicator skilled in cash handling and maintaining confidentiality, committed to fostering positive relationships and ensuring a safe environment.

Overview

5
5
years of professional experience

Work History

Secretary

1 Stop
04.2023 - 09.2025
  • Managed scheduling and coordination for executive meetings, ensuring optimal time management.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Assistant Manager

Planet Fitness Gym
11.2020 - 03.2023
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Streamlined scheduling processes, improving staff availability and member satisfaction.
  • Monitored facility cleanliness and maintenance, promoting a safe environment for members.
  • Assisted in daily gym operations, ensuring smooth member experiences and facility cleanliness.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Restaurant Team Member

SUBWAY®Restaurants
06.2020 - 10.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Assisted customers with menu selections and food inquiries.
  • Used proper techniques to prepare food and ingredients.
  • Email and phone order

Education

High School Diploma -

Tomas Jefferson David
Dallas Tx
06-1998

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Fluent bilingualism
  • First aid and CPR certified
  • sale representative
  • computer skills
  • Order taking
  • Safe food handling

Websites

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese

Timeline

Secretary

1 Stop
04.2023 - 09.2025

Assistant Manager

Planet Fitness Gym
11.2020 - 03.2023

Restaurant Team Member

SUBWAY®Restaurants
06.2020 - 10.2020

High School Diploma -

Tomas Jefferson David

Similar Profiles

CREATE PROFILE