Shanisa Dyett

City of Orange,NJ

Summary

Motivated and high-achieving Bachelor of Science in Healthcare Administration student at Grand Canyon University with a 3.85 GPA and strong experience in customer service, communication, and field operations. Skilled in organization, problem-solving, and working in fast-paced environments. Academic training includes healthcare management, strategic planning, healthcare ethics, and organizational leadership. Seeking an internship or entry-level opportunity in healthcare administration to contribute strong administrative, communication, and operational skills while gaining hands-on experience supporting healthcare systems and patient-centered services.

Overview

years of professional experience

Certification

Work History

Field Technician / Driver

01.2025 - Current

Manage daily operational routes while maintaining efficiency, safety, and punctual service delivery.
Communicate with team members to ensure high-quality service and coordination.
Adapt quickly to operational challenges and resolve issues while maintaining professionalism.
Demonstrate strong time management, organization, and independent problem-solving skills.
Various Driving & Field Service Positions

Driver

01.2023 - 01.2024

Managed daily transportation routes while keeping efficiency, punctuality, and safety.
Provided professional customer interactions and kept high service standards.
Coordinated schedules and communicated with clients to ensure reliable service delivery.

Customer Service Representative

01.2022 - 01.2023

Delivered high-quality customer support by addressing inquiries and resolving issues efficiently.
Maintained strong client relationships through effective communication and professionalism.
Managed high-volume interactions while maintaining accuracy and service quality.

Education

Bachelor of Science - Healthcare Administration

Grand Canyon University

04.2026

Skills

Microsoft Office (Word, Excel, PowerPoint)
Data Organization

Scheduling & Coordination
Professional Written & Verbal Communication

Certification

First Aid Certification
CPR Certification
AED Certification

Relevant Coursework

Strategic Planning and Implementation in Health Care
Research and Communication Techniques in Health Care and Science
Health Care Administration and Management
Organizational Behavior and Leadership in Health Care
Legal and Ethical Principles in Health Care
Healthcare Systems and Policy
Healthcare Quality and Performance Improvement

Healthcare Competencies

Healthcare Operations & Administration
Healthcare Policy & Compliance Awareness
Strategic Planning in Healthcare Organizations
Healthcare Ethics & Legal Standards
Organizational Leadership in Healthcare
Patient Service Coordination
Healthcare Research & Communication

Professional Development

Ongoing academic training in healthcare administration, leadership, and healthcare policy.
Highly motivated with a growth mindset and eagerness to learn healthcare administration practices.
Brings a fresh perspective, adaptability, and a strong commitment to continuous improvement.

Timeline