Dynamic individual with hands-on experience and talents for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.
Committed to making meaningful contributions and advancing organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tutor
All4Me
10.2023 - 12.2024
Provided homework assistance using specific curriculum and materials.
Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Created personalized lesson plans to meet needs of diverse learners.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Guest Teacher
Kelly Services
06.2020 - 10.2023
Assumes duties of the regular District/School classroom teacher promptly and in accordance with school rules.
Instructing students regarding a variety of classroom topics/courses of instruction
Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
VPK Teacher
Achievement Center
02.2019 - 04.2021
Evaluated student performance using formative and summative assessments, providing valuable insight into areas needing improvement or reinforcement.
Administered specific assessments and test for the level of the student competency
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Supported diverse learners by differentiating instruction based on individual needs and learning styles.
Developed weekly lesson plans and activities to engage children and promote learning.
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Account Manager
Liberty Dental
08.2018 - 02.2019
Provided excellent customer service to all incoming/outgoing clients while documenting inquiries related to dental benefits, data entry of eligibility, provider information, grievance and appeals, and other inquires related to the client
Responsible for the Confidential data that should not be disclosed, and updated data entry of important information for the account
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Negotiated contract terms with clients, securing favorable agreements for both parties.
VPK Teacher
Easter Seals Development Center
05.2018 - 08.2018
Assisted with implementing the developmental assessment for each child
Expanded the children's learning and understanding by providing language development opportunities and role modeling of desirable behavior and interactions to increase social-emotional developments
Evaluated student performance using formative and summative assessments, providing valuable insight into areas needing improvement or reinforcement.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
Improved learning with well-structured lesson plans that made complex concepts easier for preschoolers to understand.
Facilitated connection with nature through regular educational outdoor excursions, enhancing environmental awareness.
Account Manager
Sprint
08.2017 - 03.2018
Contract Position
Provided technical support for Interactive Patient Care system with internal expecting dates and damages to phones and other phone related cases
Maintained up-to-date knowledge of products and entitlement options with eligibility and upgrade programs
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Proved successful working within tight deadlines and a fast-paced environment.
Worked effectively in fast-paced environments.
Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Tax Associate
H&R Block
01.2017 - 10.2017
Seasonal Position
Prepared tax returns, extensions, tax planning calculations, and write-ups for individuals, organizations and entities.
Ensured satisfaction of the clients and provided solutions in a timely manner and demonstrated an ability to adapt and support change
Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
Conducted comprehensive client interviews to gather essential financial information, ensuring complete and accurate tax documentation.
Education
Associate of Arts - Early Childhood Education And Care
Southern Technical College
Tampa, FL
01-2016
Skills
Growth mindset
Confidence building
Research and analysis
Teaching strategies
Project management
Account management
Client relations
Strategic planning
Networking skills
Certification
Director's Credential
CPR/AED Certification
FL Driver's License
First Aid Certification
Timeline
Tutor
All4Me
10.2023 - 12.2024
Guest Teacher
Kelly Services
06.2020 - 10.2023
VPK Teacher
Achievement Center
02.2019 - 04.2021
Account Manager
Liberty Dental
08.2018 - 02.2019
VPK Teacher
Easter Seals Development Center
05.2018 - 08.2018
Account Manager
Sprint
08.2017 - 03.2018
Tax Associate
H&R Block
01.2017 - 10.2017
Associate of Arts - Early Childhood Education And Care