Shanita Davis
Wilmington,NC
Summary
Dynamic Food Service Manager with a proven track record in menu planning, staff training, and event coordination. Committed to enhancing customer service and ensuring compliance with health standards to drive operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Service Manager
ARAMARK, Higher Education
Wilmington, NC
01.2025 - Current
- Managed daily food service operations for campus dining facilities.
- Supervised staff to ensure compliance with health and safety standards.
- Coordinated menu planning and inventory management for diverse dietary needs.
- Implemented waste reduction strategies to promote sustainability initiatives.
- Trained new employees on food preparation and customer service protocols.
- Reviewed daily task list with employees and assigned tasks for completion.
- Ensured proper portioning and serving of meals according to established standards.
Catering Manager
ARAMARK, Higher Education
Wilmington, NC
08.2021 - 01.2025
- Managed catering operations for diverse campus events and functions.
- Coordinated with vendors to ensure quality food and service delivery.
- Trained staff in food safety, service techniques, and customer engagement.
- Oversaw inventory management for kitchen supplies and equipment.
- Collaborated with campus departments to schedule and plan events effectively.
- Implemented cost-control measures in catering operations and budgeting processes.
- Provided exceptional customer service to enhance guest experiences at events.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
Catering Supervisor
ARAMARK, Higher Education
Wilmington, North Carolina
08.2008 - 08.2021
- Supervised catering staff to ensure high-quality service delivery.
- Coordinated event logistics and menu planning for diverse client needs.
- Communicated with clients to confirm event details and preferences.
- Organized and oversaw banquet setup, service, breakdown, and storage of equipment.
- Assisted in the development of standard operating procedures for catering services.
Education
High School Diploma -
Cape Fear Community College
Wilmington, North Carolina, NC08-2002
Some College (No Degree) - Business Administration and Management
Strayer University
Skills
- Menu planning
- Event coordination
- Customer service
- Staff training
- Quality assurance
- Effective communication
Certification
Serv-Safe Certified
Timeline
Food Service Manager
ARAMARK, Higher Education
01.2025 - Current
Catering Manager
ARAMARK, Higher Education
08.2021 - 01.2025
Catering Supervisor
ARAMARK, Higher Education
08.2008 - 08.2021
High School Diploma -
Cape Fear Community College
Some College (No Degree) - Business Administration and Management
Strayer University