Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Timeline
Generic

Shanita Jonassaint

Fort Lauderdale,FL

Summary

Dedicated and observant individual seeking a position as a Security Officer, leveraging 2+ years of experience in caregiving and customer service. Skilled at monitoring environments, staying alert, and providing a safe atmosphere for clients and property. Brings strong communication skills, patience, and the ability to stay calm under pressure.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Access Control Officer

Campbell
07.2022 - 12.2024

Key Responsibilities:

  • Monitor access to buildings or secure areas using access control systems (badges, key cards, biometrics, etc.)
  • Verify the identification of employees, visitors, vendors, and contractors.
  • Maintain accurate logs of individuals entering and exiting facilities.
  • Respond to alarms, suspicious activity, or unauthorized access attempts.
  • Assist in emergency evacuations or lockdowns as needed.
  • Monitor surveillance systems and report unusual or suspicious behavior.
  • Enforce company policies and procedures related to safety and security.
  • Provide directions and assistance to visitors and ensure all guests are properly signed in.
  • Collaborate with law enforcement or emergency personnel when necessary.
  • Perform regular patrols of assigned areas to check for security breaches or hazards.
  • Report incidents clearly and accurately through written reports or digital systems.

Caregiver / Personal Assistant

Visiting Angels
01.2022 - 01.2024
  • - Monitored client environments to ensure personal safety and wellbeing.
  • - Responded quickly to changes in condition or emergencies.
  • - Maintained clean, orderly spaces and documented daily activities.
  • - Provided medication reminders and emotional support with professionalism.

Server / Waiter

Waffle House
01.2019 - 01.2020
  • - Managed a fast-paced, high-pressure environment with strong situational awareness.
  • - Monitored customer needs and resolved complaints with patience and tact.
  • - Handled cash transactions with accuracy and integrity.

Cashier

Publix
01.2014 - 01.2020
  • - Maintained awareness of surroundings to prevent theft or safety issues.
  • - Ensured accurate cash handling and customer satisfaction.
  • - Resolved customer concerns and supported store operations.

Education

HHA / Nursing Assistant Program

FVI School of Nursing
01.2024

High School Diploma - undefined

Piper High School
01.2018

Skills

Observation Skills

  • Ability to stay alert and aware of surroundings
  • Recognizing suspicious behavior or safety hazards
  • Clear verbal and written communication
  • Able to report incidents accurately
  • De-escalating tense situations calmly
  • Handling disagreements or incidents professionally
  • Using non-violent methods to manage conflict
  • Standing, walking, or patrolling for long periods
  • Able to respond quickly in emergencies
  • Spotting inconsistencies or risks
  • Following protocols and procedures precisely
  • Trustworthy and dependable
  • Always on time and follows through on duties
  • Knowing how to react in case of fire, theft, or medical emergencies
  • Familiarity with evacuation procedures and first aid
  • Providing help and direction to visitors or employees
  • Representing the organization professionally- Surveillance & situational awareness
  • - Safety monitoring & emergency readiness
  • - Conflict de-escalation & communication
  • - Reliable and punctual
  • - Quick decision-making under pressure
  • - Strong observation & attention to detail
  • - Customer service & client interaction

Certification

  • - Florida Class D Security License
  • - CPR / First Aid Knowledge

ADDITIONAL INFORMATION

  • - Fluent in English
  • - Available for overnight and weekend shifts
  • - Strong work ethic and clean background

Timeline

Access Control Officer

Campbell
07.2022 - 12.2024

Caregiver / Personal Assistant

Visiting Angels
01.2022 - 01.2024

Server / Waiter

Waffle House
01.2019 - 01.2020

Cashier

Publix
01.2014 - 01.2020

High School Diploma - undefined

Piper High School

HHA / Nursing Assistant Program

FVI School of Nursing