Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanitra Tiara Fuqua

Decatur

Summary

Dynamic Supervisor at Hyosung USA with a proven track record in process improvement and employee training. Enhanced operational efficiency through strategic resource allocation and quality control measures, resulting in a significant reduction in error rates. Adept at fostering teamwork and maintaining safety compliance, driving team performance to exceed production goals.

Overview

26
26
years of professional experience

Work History

Supervisor

Hyosung USA
Decatur
01.2019 - Current
  • Supervised daily operations and workflows in manufacturing facility.
  • Trained and mentored new staff on production processes.
  • Ensured compliance with safety standards and regulations.
  • Implemented process improvements to enhance efficiency.
  • Managed scheduling and allocation of resources effectively.
  • Conducted performance evaluations for team members regularly.
  • Collaborated with cross-functional teams to address operational challenges.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Trained new employees on company policies and procedures.
  • Developed strategies to improve team performance and productivity.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Implemented quality control measures, significantly reducing error rates.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Implemented new operational procedures, increasing efficiency.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Warehouse Lead

Target Distribution Center
Madison
08.2008 - 01.2019
  • Oversaw daily operations to ensure efficient warehouse workflow.
  • Trained new team members on safety protocols and equipment usage.
  • Monitored team performance and provided constructive feedback regularly.
  • Implemented process improvements to enhance productivity and accuracy.
  • Maintained equipment and conducted regular safety inspections.
  • Resolved operational issues promptly to minimize disruptions in service.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Used computer and company software to enter shipment and inventory records.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Maintained inventory records with timely updates.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Analyzed existing workflows for efficiency improvements and identified cost savings measures.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Packed boxes and stock using organizational guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Used scanners to track parcel information, condition or receipt.

Owner/Operator

Divine Advantage DBA Jani-King
Decatur
02.2000 - 08.2012
  • Managed daily operations for cleaning services across various client locations.
  • Trained and supervised staff on effective cleaning techniques and safety protocols.
  • Coordinated scheduling to ensure timely service delivery for all clients.
  • Maintained inventory of cleaning supplies and equipment for operational efficiency.
  • Developed relationships with clients to understand their specific cleaning needs.
  • Conducted regular inspections to ensure compliance with company policies and procedures.
  • Resolved client concerns promptly to maintain positive business relationships.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Implemented cost-saving measures across departments while maintaining quality standards.
  • Resolved conflicts between employees in a professional manner.
  • Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Recorded expenses and maintained receipts.

Education

General Studies

Calhoun Community College
Tanner, AL

Skills

  • Employee training
  • Process improvement
  • Performance evaluation
  • Resource allocation
  • Safety compliance
  • Workflow optimization
  • Teamwork
  • Documentation and reporting
  • Quality control
  • Adaptability
  • Team leadership
  • Safety protocols
  • Attention to detail

Timeline

Supervisor

Hyosung USA
01.2019 - Current

Warehouse Lead

Target Distribution Center
08.2008 - 01.2019

Owner/Operator

Divine Advantage DBA Jani-King
02.2000 - 08.2012

General Studies

Calhoun Community College

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