Summary
Work History
Education
Skills
Timeline
Generic

Shaniya Bannerman

Leland,NC

Summary

Proven performer at Dunkin Donuts- DH Restaurant Group, excelling in customer service and money handling. Demonstrated ability to increase customer satisfaction through prompt service and effective problem-solving. Known for maintaining high accuracy levels in transactions and fostering repeat business through excellent relationship-building. Skilled in time management and teamwork, contributing to sales targets and store efficiency.

Work History

Cashier

Dunkin Donuts- DH Restaurant Group
08.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

North Brunswick High School
Leland, NC
06.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Money Handling

Timeline

Cashier

Dunkin Donuts- DH Restaurant Group
08.2023 - 12.2023

High School Diploma -

North Brunswick High School
Shaniya Bannerman