Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Shaniya Love

Shaniya Love

Oswego,IL

Summary

Skilled nail technician and campus manager with proven abilities in time management and problem resolution. Experienced in coordinating operations to improve client experiences while maintaining high service standards.

Overview

2
2
Languages
1
1
Certification
5
5
years of professional experience

Work History

Nail Technician

Whitney'sLove Nail and Beauty Bar
Aurora, Illinois
05.2022 - Current
  • Delivered expert nail care services, including manicures and pedicures.
  • Maintained cleanliness and sanitation of tools and workstations to support client safety and satisfaction.
  • Coordinated front desk operations to enhance client experience and service efficiency.
  • Scheduled appointments with salon management software to optimize staff availability.
  • Responded to phone calls and addressed client inquiries to foster positive relationships and client retention.

Depop Campus Manager

Depop
Normal, Illinois
08.2026 - 11.2026
  • Executed daily operations, ensuring tasks were completed accurately and efficiently to support team goals.
  • Quickly identified customer needs to provide tailored solutions.
  • Enhanced customer satisfaction by promptly addressing problems with knowledgeable service.
  • Provided exceptional service to customers through face-to-face and phone interactions, enhancing overall customer experience.
  • Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
  • Coordinated with cross-functional teams to align on objectives, fostering collaboration and achieving shared goals.

Cashier

Burlington
Oswego, Illinois
05.2022 - 08.2024
  • Executed customer transactions efficiently at checkout stations, ensuring quick service and customer satisfaction.
  • Operated cash register efficiently and accurately; processed payments by cash, check, credit card, gift card or automatic debit.
  • Managed cash, credit, and gift card transactions with precision to maintain accurate financial records.
  • Maintained clean and organized checkout areas throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to streamline operations during busy hours, enhancing overall service delivery.
  • Managed inventory by restocking shelves and monitoring product levels.

Education

High School Diploma -

Oswego High School
Oswego, IL
05-2025

Some College (No Degree) - Entrepreneurship

Illinois State University
Normal, IL
08-2026

Skills

  • Nail art techniques
  • Client appointment management
  • Customer service
  • Problem resolution
  • Client relationship management
  • Time management
  • Team collaboration
  • Communication skills
  • Bilingual support
  • Professionalism
  • Multitasking
  • Problem-solving abilities
  • Self motivation

Languages

Spanish
Professional
English
Professional

Certification

  • Nail Technician License
  • Apple Biliteracy Testing

Timeline

Depop Campus Manager

Depop
08.2026 - 11.2026

Nail Technician

Whitney'sLove Nail and Beauty Bar
05.2022 - Current

Cashier

Burlington
05.2022 - 08.2024

High School Diploma -

Oswego High School

Some College (No Degree) - Entrepreneurship

Illinois State University
Shaniya Love