Skilled nail technician and campus manager with proven abilities in time management and problem resolution. Experienced in coordinating operations to improve client experiences while maintaining high service standards.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Nail Technician
Whitney'sLove Nail and Beauty Bar
Aurora, Illinois
05.2022 - Current
Delivered expert nail care services, including manicures and pedicures.
Maintained cleanliness and sanitation of tools and workstations to support client safety and satisfaction.
Coordinated front desk operations to enhance client experience and service efficiency.
Scheduled appointments with salon management software to optimize staff availability.
Responded to phone calls and addressed client inquiries to foster positive relationships and client retention.
Depop Campus Manager
Depop
Normal, Illinois
08.2026 - 11.2026
Executed daily operations, ensuring tasks were completed accurately and efficiently to support team goals.
Quickly identified customer needs to provide tailored solutions.
Enhanced customer satisfaction by promptly addressing problems with knowledgeable service.
Provided exceptional service to customers through face-to-face and phone interactions, enhancing overall customer experience.
Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
Coordinated with cross-functional teams to align on objectives, fostering collaboration and achieving shared goals.
Cashier
Burlington
Oswego, Illinois
05.2022 - 08.2024
Executed customer transactions efficiently at checkout stations, ensuring quick service and customer satisfaction.
Operated cash register efficiently and accurately; processed payments by cash, check, credit card, gift card or automatic debit.
Managed cash, credit, and gift card transactions with precision to maintain accurate financial records.
Maintained clean and organized checkout areas throughout shifts.
Assisted customers with product inquiries and store navigation.
Collaborated with team members to streamline operations during busy hours, enhancing overall service delivery.
Managed inventory by restocking shelves and monitoring product levels.