SHANIYA NICHOLSON
Freeport,NY
Summary
Dedicated medical assistant with a proven track record of providing high-quality patient care. Seeking to leverage educational skills and join a dynamic healthcare team. Excited about opportunities for career advancement and recognition in the medical field. Passionate about making a positive impact through compassionate healthcare services.
Overview
4
4
years of professional experience
Work History
Medical Assistant/ Phlebotomist
Long island Gastroenterology
Wantagh, Ny
02.2024 - Current
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Reviewed and processed requisitions for laboratory tests.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Bellmore Pediatrics
Bellmore, NY
05.2023 - 11.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Improved clinical workflow with introduction of electronic health records system.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Cashier/ Sales Merchandise
HomeGoods
Westbury, NY
04.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Improved efficiency, organized checkout area for optimal workflow.
- Reduced processing errors by meticulously following transaction procedures.
Education
Medical Assistant Diploma - undefined
Hunter Business School
Levittown, NY07.2023
Skills
- Venipuncture and Capillary Punctures
- Hematology
- Blood Chemistry
- Microbiology
- Urinalysis
- EKG
- First Aid Procedures
- CPR Certified and OSHA Trained
- Medical Terminology
- Anatomy and Physiology
- Medical Office Simulation Software (MOSS)
- Coding, ICD-10 and CPT
- Clinical and Administrative Medical Office Procedures
- Medical Law and Ethics
- Microsoft Word
- Keyboarding
Profile
- Quick learner
- Extremely organized.
- Work independently and as a cooperative team member.
- Good people skills with ability to relate well to patients
Timeline
Medical Assistant/ Phlebotomist
Long island Gastroenterology
02.2024 - Current
Medical Assistant
Bellmore Pediatrics
05.2023 - 11.2023
Cashier/ Sales Merchandise
HomeGoods
04.2021 - 05.2023
Medical Assistant Diploma - undefined
Hunter Business School