Shaniyah Battle
Philadelphia,PA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude on and off pos systems and computers, Offering excellent reliability and good judgment!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Clerk I
City Of Philadelphia First Judicial District
07.2022 - Current
- Streamlined legal document filing system, reducing retrieval time for attorneys and paralegals.
- Assisted in the preparation of trial exhibits, ensuring accurate and organized presentation of evidence.
- Improved case management efficiency by maintaining an up-to-date database of client information.
- Conducted thorough legal research, providing valuable insights to support attorney decision making.
- Drafted and proofread legal documents, contributing to high-quality work product and timely submissions.
- Maintained strict confidentiality while handling sensitive client information, fostering trust among colleagues and clients.
- Coordinated with clients, opposing counsel, and court personnel to schedule appointments and hearings efficiently.
- Prepared discovery materials in response to requests from opposing counsel, ensuring compliance with deadlines and procedural rules.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Researched statutes, decisions, legal articles, and codes.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Sales Associate
Target
09.2021 - 10.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Quoted prices, credit terms and other bid specifications.
- Presented professional image consistent with company's brand values.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Shoprite
01.2021 - 07.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- RAMP Certification for (Beer & Wine)
- Lifted up to 40+ pounds at once and used forklift to move heavier loads.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Rite-Aid Pharmacy
01.2020 - 12.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications during alcohol and tobacco sales.
- Identified and resolved discrepancies and errors in customer accounts.
- Monitored self-checkout systems and provided help in resolving complex problems.
Crew Team Member
Honeygrow
07.2019 - 08.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Mail Handler
Girard College Mail Room
11.2016 - 12.2019
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
Education
Psychology
Community College of Philadelphia
Philadelphia, PA06.2026
High School Diploma -
Girard College
2101 S. College Ave06.2019
Skills
- Legal Document Preparation & Research
- Client Support
- Legal Processes
- Check Payment Processing
- Identification Checks & Till Counting
- Cash Register Systems & Guest Inquiries
- Customer Assistance/Conflict Resolution
- Adaptable and Flexible
- Time Management Skills
Certification
- Ramp Certification, Shoprite - 2 years
- Child Abuse Clearance - 5 years
Timeline
Legal Clerk I
City Of Philadelphia First Judicial District
07.2022 - Current
Sales Associate
Target
09.2021 - 10.2022
Cashier
Shoprite
01.2021 - 07.2022
Cashier
Rite-Aid Pharmacy
01.2020 - 12.2021
Crew Team Member
Honeygrow
07.2019 - 08.2020
Mail Handler
Girard College Mail Room
11.2016 - 12.2019
Psychology
Community College of Philadelphia
High School Diploma -
Girard College
- Ramp Certification, Shoprite - 2 years
- Child Abuse Clearance - 5 years
Similar Profiles
Tianca DavisTianca Davis
Legal Clerk 1 at First Judicial District of PhiladelphiaLegal Clerk 1 at First Judicial District of Philadelphia
Wendy M. LojekWendy M. Lojek
Clerical Assistant at NYSUCS 8th Judicial District Batavia City CourtClerical Assistant at NYSUCS 8th Judicial District Batavia City Court
Erica StrunkErica Strunk
Court Clerk Trainee at Office of Judicial Record of PhiladelphiaCourt Clerk Trainee at Office of Judicial Record of Philadelphia