Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaniyah Gipson

Chicago,IL

Summary

Detail-oriented and methodical worker with strong skills in inventory management, stock replenishment, and maintaining organized storage areas. Skilled at completing tasks quickly with minimal errors while ensuring accurate tracking and documentation of inventory levels. Expertise in using RF scanners and other warehouse technology to increase efficiency and accuracy in order fulfillment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Shopper

Jewel Osco
Chicago, IL
10.2025 - Current
  • Demonstrates strong organizational skills by managing multiple client orders simultaneously.
  • Receives work assignments from order system to fill orders.
  • Utilizes selection process for products within store and bagged products following bagging standards.
  • Resolves customer complaints quickly by contacting leadership.
  • Displays excellent problem solving abilities when resolving customer complaints.
  • Stores product correctly in staging area, following safety guidelines.
  • Meets and exceeds personal and department sales goals.
  • Utilizes effective communication techniques to ensure customer satisfaction.
  • Responds promptly to customer queries to increase overall satisfaction.
  • Uses knowledge of company products and services to recommend solutions to customers.
  • Provides product information to customers and aligned products with customer needs to boost satisfaction.

Warehouse Operations Associate

DashMart
Mishawaka, IN
07.2023 - 09.2025
  • Organized warehouse space for optimal storage and efficiency.
  • Utilized barcode scanners to track orders, manage stock levels and ensure accuracy of order fulfillment.
  • Scheduled pickups and deliveries with carriers according to established deadlines and customer requirements.
  • Maintained accurate inventory records, tracked shipments and monitored stock levels.
  • Managed day-to-day activities related to receiving, stocking, picking, packing orders.
  • Documented daily operations activities and maintained logs of all incoming and outgoing shipments.
  • Coordinated with vendors on product availability, delivery schedules and pricing information.
  • Packed orders in accordance with company policy.
  • Sorted and placed materials or items on racks and shelves according to organizational standards.
  • Assisted with stocking shelves and organizing warehouse.
  • Assembled and disassembled pallets of merchandise for storage.
  • Completed physical inventories and cycle counts following correct procedures.
  • Collaborated with team members to optimize efficiency in the warehouse.

Crew Member

Little Caesars
South Bend, IN
05.2020 - 06.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Provided exceptional customer service.
  • Followed health department regulations for handling food products properly.
  • Utilized problem-solving skills when resolving conflicts among team members or customers.
  • Cleaned and sanitized store restroom areas and stalls.
  • Completed all store opening and closing procedures.

Education

High school diploma or GED - undefined

Riley High School
South Bend
06.2023

Skills

  • Kitchen Experience
  • Stocking
  • Shipping & Receiving
  • Packing
  • Planning
  • Organization
  • Cashiering
  • Cash handling
  • Scanning
  • Cleaning

Online order processing

Decision-making

Verifying order accuracy

Verbal and written communication

Online ordering

Delivery organization

Scanning

Problem-solving

Computer operation

Food Preparation

Hospitality

Host/Hostess

Algebra

Leadership

Communication skills

Phone etiquette

Guest relations

Food Handling

Retail Sales

Organizational skills

Serving

Cooking

Heavy lifting

Cleaning Experience

Cash register

Materials handling

Food Production

Shipping & receiving

Computer literacy

Customer service

Cashiering

Restaurant experience

Time management

POS

Cash handling

Warehouse experience

Math

AS400

Serving Experience

Microsoft Office

Cash Handling

Food Service

Microsoft Excel

Meal Preparation

Basic math

Food Safety

Kitchen Experience

Certification

ServSafe

Timeline

Personal Shopper

Jewel Osco
10.2025 - Current

Warehouse Operations Associate

DashMart
07.2023 - 09.2025

Crew Member

Little Caesars
05.2020 - 06.2023

High school diploma or GED - undefined

Riley High School