Shaniyah Jackson
Pleasant Grove,AL
Summary
Knowledge of warehouse operations and best practices, ensuring smooth and effective workflow. Motivated and dependable professional with experience in customer service, sales, and warehouse operations, and childcare. Skilled in communication, problem-solving and ensuring customer satisfaction, Adaptable team player with proven ability to learn quickly and contribute effectively in diverse work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pick Associate
Walmart
08.2025 - Current
- Optimized picking processes to enhance order accuracy and efficiency.
- Operated warehouse equipment to facilitate timely inventory handling and distribution.
- Collaborated with team members to streamline workflow and improve overall productivity.
- Conducted regular inventory checks to ensure stock levels met operational demands.
- Implemented best practices for maintaining cleanliness and organization in work areas.
Warehouse Inventory Associate
Carvana
11.2024 - 07.2025
- Operated warehouse management systems for real-time tracking of goods and supplies.
- Conducted regular audits to identify discrepancies and maintain inventory integrity.
- Trained new associates on safety protocols and operational procedures within the warehouse.
- Contributed to a safer work environment by maintaining clean and organized warehouse spaces.
Plant Associate
Road and Rail Services
07.2023 - 10.2024
- Managed daily operational tasks to ensure efficient workflow and adherence to safety protocols.
- Coordinated scheduling and logistics for transportation services, optimizing route efficiency and resource allocation.
- Assisted in training new associates on company policies, procedures, and equipment usage to enhance team performance.
- Implemented process improvements that streamlined operations and reduced delays in service delivery.
Mobile Expert
GP Mobile
11.2022 - 03.2023
- Delivered exceptional customer service by addressing inquiries and troubleshooting mobile device issues.
- Educated customers on mobile plans, features, and promotions to enhance user experience.
- Maintained up-to-date knowledge of industry trends and competitor offerings to provide informed recommendations.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Aftercare Counselor
YMCA
09.2020 - 05.2021
- Observed and monitored client behavior and responses to treatment.
- Provided emotional support to students, fostering a safe and inclusive environment.
- Facilitated development of social skills, problem-solving and decision-making skills.
Cashier
Zaxbys
02.2019 - 06.2020
- Operated cash register efficiently to process customer transactions.
- Assisted customers with inquiries, providing friendly and knowledgeable service.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
High School Diploma -
A.H Parker HighSchool
Birmingham, AL05-2020
Skills
- Order picking
- Warehouse organization
- Packing efficiency
- Shipping procedures
Certification
- Certified Clinical Medical Assistant, Phlebotomy Ink - April2025-October 2025
Timeline
Pick Associate
Walmart
08.2025 - Current
Warehouse Inventory Associate
Carvana
11.2024 - 07.2025
Plant Associate
Road and Rail Services
07.2023 - 10.2024
Mobile Expert
GP Mobile
11.2022 - 03.2023
Aftercare Counselor
YMCA
09.2020 - 05.2021
Cashier
Zaxbys
02.2019 - 06.2020
High School Diploma -
A.H Parker HighSchool