Shankar Devadoss

Designed & developed solutions for store and commerce operations. Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions. Maintained current and in-depth understanding of business processes, needs and objectives.

• ATG - ECommerce solutions (features & enhancements) for the primary websites on Oracle ATG eCommerce
• Curby - A curbside pickup solution that enables the customers to check-in upon arrival & stores to receive notification and fulfill the order, with an integrated one-to-one chat capability
• Seller Portal - Store system to manage student subscriptions for lessons
• SAM - Embedded micro site where users can self-serve to start a lesson subscription with desired instructor, and a tool for stores to sign up users on their behalf
• Vital Signs - Enterprise dashboard, driven by Apache Pinot to provide overall sales indicators on all channels
• Express Checkout - React Native app built for line busting in stores, with the capability of offline catalog, payment using external device and receipt printing
• Student Portal - Embedded micro-site within the primary site, where students will be able to access songs catalog, and can practice songs to improve their skills
• Order History - Established a pipeline to stream order updates for analytics driving Tableau, order history and order status inquiries over the IVR support
• Stockify - Streaming solution to consume inventory updates to Apache Pinot, serving as the primary lookup up source for inventory status through various applications

Technologies : Java/J2EE(JSP, Servlets), JavaScript, HTML, ATG 11.3 Commerce, AWS, React.js, Next.js, Node,js, React Native, Apache Pinot, Kafka

Worked on Platform services to introduce features, and security fixes. Integrated ThreatMetrix to evaluate users and step-up flagged users with validation systems like captcha.

CVS Health
Worked hands-on on application updates and enhancements, coordinating with offshore team. Involved in the project initiation, requirement discussions, design, implementation and integration.

• Shop Rx/Never Wait - Enhanced experience, allowing the users to shop and pick up front store items when their prescriptions are ready for pick up
• Omnicare Migration - Business interface to manage invoices that are pending to be fulfilled, migrated into CVS data center
• Responsive PLP - API development for a responsive product listing front-end
• Remote Payment Platform - Providing the user with an omnichannel experience to manage payment cards for Front-Store and/or Prescription purchases
• Sales Price Integration - Enhancing business operation by automating the process of promotion creation for the site, matching store offers. The process also brings the sale price of SKUs and offer details to the front end, giving a better experience to users

Technologies : Java/J2EE(JSP, Servlets), ANT, Shell Script, XML, JavaScript, JQuery, HTML, ATG 10.2 Commerce, ATG 10.2 BCC, ATG 10.2 Service center

CVS Health
Played a vital role in requirement gathering, design and development. Worked extensively in creating new service endpoints, schedulers and new applications for integration to the site. Participated with clients in discussion meetings.

• Pharmacy Adherence Messaging - Enabling users to enroll into First Fill Therapy Messaging program and maintain their preference for the same. Users will be sent helpful information about the medications to their email, every time a new prescription is started, based upon their preference
• Service Enhancements - Enhancement of back-end services, including improvements to the error handling pipelines.
• MinuteClinic - Redesign and re-platforming of the walk-in patient care system to ATG. Upgraded the Cliniclocator sub-system
• Pfizer - Established an exclusive site by Pfizer pharmaceuticals to prescribe and fulfill Viagra through CVS. The standalone struts application consumes ATG services for the checkout
• Immunization Scheduler - Re-design of the online vaccination scheduling tool, with an upgrade to support multiple vaccinations. Provides the interface for both the users, and the store pharmacists to schedule the appointment, supporting both individuals and groups
• Distribution Store Services Application - A call center solution to manage and display Logistic Information, Product Inventory Details, Store details and Store employee Information. Also facilitates agents to view their work queues, keep track of the incident’s progress and redirect the incident to appropriate groups to work upon

Technologies : Java/J2EE(JSP, Servlets), ANT, Shell Script, XML, JavaScript, JQuery, HTML, ATG 10.2 Commerce, ATG 10.2 Service center, Struts, Spring, Hibernate, JAXB 1.0, Maven