Websites
Summary
Accomplishments
Skills
Strengths
Work History
Education
Overview
Languages
Timeline
Certification
Awards
Publications
Hi, I’m

Shankar Kurra

Norfolk,VA

Summary

Visionary Chief Medical Officer with a proven track record of success in leading and influencing physicians to improve outcomes. A change agent who can transform staff and create alignment to meet goals. Exceptional interpersonal skills and emotional intelligence to recognize what is going on beyond what is observed in social and political contexts and inspire medical staff and other community members. A direct and transparent communication style with the capacity to listen well and respect, encourage, and integrate the views of others while building consensus and trust across a diverse organization. An astute executive with an advanced understanding of business, finance, and healthcare economics and proven experience using various data tools, surveys, metrics, and standards to measure performance and success. An open and participative management style with proven capability to develop a high-performance team culture.

Accomplishments

Quality - Developed quality action plan using six sigma methodology to manage Hospital outcomes resulting in hospital becoming top 10% in reducing Length of stay, re-admissions, Hospital Acquired Conditions and Mortality Rates when compared to state and national benchmarks

Design - Improved patient flow by redesigning multi-disciplinary team rounding, case management protocols, and clinical pathways resulting in rapid improvement in Length of stay index from 1.28 to 0.92 in less than two years.

Financial - Reduced costs and generated Medicare shared savings of $0.21 million in 2016 and $0.46 million in 2017 as Medical Director of Ohio River Basin Accountable Care Organization which is better than national average for Track 1 ACOs. Improved reimbursements by improving LOS, HAI, CMI within the first year of implementing action plans.

Persuasive Leadership - Redesigned models of care in Hospital and Ambulatory Primary care settings by selling ideas to internal teams, managers, clients and vendors to work together to reach best possible deal to maximize productivity. Successfully achieving 95% in Merit-Based Incentive Payment System (MIPS) for two consecutive years.

Team Development - Improved engagement scores of physicians and other members of the care team by developing and implementing action plans

Skills

  • Clinical Quality Improvement
  • Physician Engagement
  • Integrated Care Delivery
  • Care Variation Reduction
  • Patient Safety Advocacy
  • Six Sigma Green Belt
  • Direct Patient Care
  • Clinical expertise

Strengths

High sense of purpose and urgency: Mission-driven

Proactive and Innovative: Seeking solutions

Reliable and accountable: Committed to delivering results

Confident and articulate: Positive outlook

Unquestionable personal integrity: Just Culture

Collaborative relationship building: Strong interpersonal and social skills

Learning agility and intellectual curiosity: Imagination

Analytical and practical operator: Lean methodology

Work History

Sentara Healthcare

Chief Medical Officer
09.2022 - Current

Job overview

  • Developed action plans to improve Physician Engagement scores and exceeded internal and external benchmarks
  • Redesigned Patient Flow Pathway and Multi-disciplinary Rounds using Rapid Cycle Lean methodology to improve Length of stay Index from 1.28 to 0.92
  • Implemented patient-centric action plans to improve patient satisfaction scores from 67.2% to 75.3%
  • Developed evidence-based pathways to improve Sepsis, Heart Failure, and COPD measures to exceed value-based measure targets
  • Designed quality reporting and continuous improvement structure to achieve Leapfrog Hospital Safety Grade 'A' and CMS Inpatient Quality 4-star rating
  • Oversight of Patient Safety Events, Root Cause Analysis, and Corrective Action Plans
  • Promoted compliance with regulations to maintain accreditation by developing policies, educational presentations, and critical communications
  • Direct oversight of Hospital Medicine, Critical Care, Emergency Medicine, Infection Prevention and Control, Pharmacy, Quality and Safety, Regulatory, and Medical Staff Services
  • Oversight of Diversity Equity and Inclusion Committee to uphold healthcare equity, racial and gender diversity, and inclusion
  • Lead development of Advanced Practice Provider (APP) Council to integrate APPs into medical staff processes to improve outcomes through peer reviews, root cause analyses, and dissemination of lessons learned
  • Interfaced with EPIC/IT support to develop solutions to improve provider efficiency, effectiveness, and productivity as evidenced by self-reported surveys.

Monument Health

Chief Medical Officer
08.2018 - 08.2022

Job overview

  • Applied continuous process improvement strategies to improve clinical quality to achieve CMS Quality 4-star Rating and Leapfrog Hospital Safety Grade 'A'
  • Developed and implemented safety huddles, action plans, stand-downs, using high-reliability organization principles
  • Promoted just culture through educational workshops
  • Designed utilization management and quality assurance initiatives to improve resource utilization as evidenced by increases in case mix index from 1.22 to 1.68.

Ohio River Basin ACO

Medical Director
01.2016 - 07.2018

Job overview

  • Implemented Medicare Shared Savings Program 'MSSP Track 1' population-based care with shared savings achieved in the first two years of the ACO (215k in year one and 460k in year two)
  • Direct oversight of quality and evidence-based medicine, including implementing process improvements, leading educational seminars, and conducting workshops
  • Reported results directly to the Board of the ACO monthly

Fisher-Titus Medical Center

Senior Vice President Medical Affairs
07.2012 - 07.2018

Job overview

  • Increased Case Mix Index 'CMI' from 1.1 to 1.8 by leading the clinical documentation improvement initiative
  • Decreased mortality rates of Sepsis by 30% by leading a Sepsis initiative and implementing evidence-based protocols
  • Spearheaded co-management agreements with orthopedic surgeons to decrease costs by 35% and secure significant savings
  • Designed a quality reporting program for all medical staff departments.

Education

George Washington University
, Washington, DC

MBA - Healthcare
05.2010

Indiana University - Purdue University
, Muncie, IN

Geriatric Medicine
06.1999

Indiana University Purdue University
, Muncie, IN

Internal Medicine
06.1998

Osmania University
, India

MBBS - Medicine And Surgery from Medicine And Surgery
09.1991

Overview

12
years of professional experience
1
Certificate

Languages

English
Native or Bilingual
Hindi
Full Professional
Telugu
Professional Working
Tamil
Limited Working
Spanish
Limited Working
German
Limited Working

Timeline

Chief Medical Officer

Sentara Healthcare
09.2022 - Current

Chief Medical Officer

Monument Health
08.2018 - 08.2022

Medical Director

Ohio River Basin ACO
01.2016 - 07.2018

Senior Vice President Medical Affairs

Fisher-Titus Medical Center
07.2012 - 07.2018

George Washington University

MBA - Healthcare

Indiana University - Purdue University

Geriatric Medicine

Indiana University Purdue University

Internal Medicine

Osmania University

MBBS - Medicine And Surgery from Medicine And Surgery
  • American Board of Internal Medicine, 2002-2028
  • ECFMG, 12/27/1994

Certification

  • American Board of Internal Medicine, 2002-2028
  • ECFMG, 12/27/1994

Awards

  • 2013-2015 Most Recognized Physician Award Studer Recognition, Fisher-Titus Medical Center, Norwalk, OH
  • Q3 2009 Physician Of the Quarter Award, The Ohio State University Medical Center, Columbus, OH
  • February 2011 Star Of Excellence Award, Berger Health System, Circleville, OH
  • 1998 First place Annual Research Seminar Ball Memorial Hospital, Muncie, IN

Publications

A perioperative safety and quality change management model and case study: Muda Health., Handbook of Perioperative and Procedural Patient Safety, Elsevier, 245-329, Barach, P, Wiggin, H, Risner, P, Johnson, J, Patrishko, D, Kurra, S, Southern, B, Popovich, E, 11/2023, https://doi.org/10.1016/B9780323661799.000099
Shankar Kurra