Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanlyn Shepherd

Las Vegas,NV

Summary

Over 20 years of experience in the Hospitality industry. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Banquet/Catering Coordinator

The Orleans Hotel & Casino
Las Vegas, NV
10.2022 - Current
  • Manages event planning for corporate and private events of varying scales.
  • Conducts site visits to assess layout options for tables, chairs, and audio visual rentals prior to events.
  • Assists customers with food selection, inquiries and event customization requests.
  • Processes invoices for payment after completion of each event.
  • Utilizes LMS, Amadeus, Salesforce & Diagramming software to efficiently generate BEOs, Invoices & Diagrams for various events while also managing hotel room reservations for clients.
  • Ensures timely completion of weekly reports and BEO distribution.
  • Creates buffet labels, signage, and coupons for events

Recruiting Coordinator

Velocity
Las Vegas, Nevada
12.2020 - 02.2022
  • Efficiently managed communication by promptly answering calls, taking messages, and following up on potential candidates.
  • Called and conducted professional reference checks
  • Used applicant tracking systems and vendor management tools to locate, submit, and track candidates

Banquet Coordinator/Lead Banquet Server

Dukes
Huntington Beach, CA
01.2015 - 12.2020
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
  • Managed and tracked deposits, completed BEO paperwork, and promptly responded to inquiries regarding large party reservations via phone and email
  • Demonstrated leadership skills by effectively managing a team of servers during banquet service.
  • Oversaw food preparation techniques to maintain quality standards
  • Managed the handling of payments and paperwork for high-profile events
  • Helped fill in as a fine dining server, cocktail runner, and expo as needed by the restaurant

Assistant

Virtual Office On Call
Huntington Beach, CA
01.2010 - 12.2015
  • Completed various tasks for Online office manager
  • Duties included article posting, SEO, data entry, managing clients Constant Contact accounts, and creating Facebook pages for their businesses

Pastry Chef

Crispin's
San Clemente, CA
01.2009 - 12.2010
  • Prepared all desserts for a mid-size family restaurant
  • Created dessert menus and recipes according to season
  • Desserts included: homestyle desserts and sauces that changed daily

Realtor

Century 21 Rickard Realty
Clackamas, Or
01.2007 - 12.2009
  • Negotiated and arranged property showings, listed properties, filled out contracts and agreements

Store Foodie, Demo Person

Zupan's Marketplace
Portland, Or
01.2006 - 12.2007
  • Provided direct customer interaction for food education and advice, organized cooking demos/tastings, and developed store recipes.
  • Sold Products to help drive sales

Bakery Manager

Elephants Restaurant
Portland, Or
01.2004 - 12.2006
  • Managed bakery staff in production and sales of high-end gourmet deli items.
  • Assisted in the production of a variety of cookies, cakes, pies, and desserts
  • Scheduled employees and assisted with customer service and inventory management

Education

Associate of Occupational Studies Culinary Arts -

Western Culinary Institute

Skills

  • Friendly, courteous, and service oriented
  • Task Prioritization
  • Organizational Skills
  • Poised under pressure
  • Customer Service
  • Quality Assurance
  • Solid written and verbal communicator

Timeline

Banquet/Catering Coordinator

The Orleans Hotel & Casino
10.2022 - Current

Recruiting Coordinator

Velocity
12.2020 - 02.2022

Banquet Coordinator/Lead Banquet Server

Dukes
01.2015 - 12.2020

Assistant

Virtual Office On Call
01.2010 - 12.2015

Pastry Chef

Crispin's
01.2009 - 12.2010

Realtor

Century 21 Rickard Realty
01.2007 - 12.2009

Store Foodie, Demo Person

Zupan's Marketplace
01.2006 - 12.2007

Bakery Manager

Elephants Restaurant
01.2004 - 12.2006

Associate of Occupational Studies Culinary Arts -

Western Culinary Institute
Shanlyn Shepherd