Shanlyn Shepherd
Las Vegas,NV
Summary
Over 20 years of experience in the Hospitality industry. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Banquet/Catering Coordinator
The Orleans Hotel & Casino
Las Vegas, NV
10.2022 - Current
- Manages event planning for corporate and private events of varying scales.
- Conducts site visits to assess layout options for tables, chairs, and audio visual rentals prior to events.
- Assists customers with food selection, inquiries and event customization requests.
- Processes invoices for payment after completion of each event.
- Utilizes LMS, Amadeus, Salesforce & Diagramming software to efficiently generate BEOs, Invoices & Diagrams for various events while also managing hotel room reservations for clients.
- Ensures timely completion of weekly reports and BEO distribution.
- Creates buffet labels, signage, and coupons for events
Recruiting Coordinator
Velocity
Las Vegas, Nevada
12.2020 - 02.2022
- Efficiently managed communication by promptly answering calls, taking messages, and following up on potential candidates.
- Called and conducted professional reference checks
- Used applicant tracking systems and vendor management tools to locate, submit, and track candidates
Banquet Coordinator/Lead Banquet Server
Dukes
Huntington Beach, CA
01.2015 - 12.2020
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
- Managed and tracked deposits, completed BEO paperwork, and promptly responded to inquiries regarding large party reservations via phone and email
- Demonstrated leadership skills by effectively managing a team of servers during banquet service.
- Oversaw food preparation techniques to maintain quality standards
- Managed the handling of payments and paperwork for high-profile events
- Helped fill in as a fine dining server, cocktail runner, and expo as needed by the restaurant
Assistant
Virtual Office On Call
Huntington Beach, CA
01.2010 - 12.2015
- Completed various tasks for Online office manager
- Duties included article posting, SEO, data entry, managing clients Constant Contact accounts, and creating Facebook pages for their businesses
Pastry Chef
Crispin's
San Clemente, CA
01.2009 - 12.2010
- Prepared all desserts for a mid-size family restaurant
- Created dessert menus and recipes according to season
- Desserts included: homestyle desserts and sauces that changed daily
Realtor
Century 21 Rickard Realty
Clackamas, Or
01.2007 - 12.2009
- Negotiated and arranged property showings, listed properties, filled out contracts and agreements
Store Foodie, Demo Person
Zupan's Marketplace
Portland, Or
01.2006 - 12.2007
- Provided direct customer interaction for food education and advice, organized cooking demos/tastings, and developed store recipes.
- Sold Products to help drive sales
Bakery Manager
Elephants Restaurant
Portland, Or
01.2004 - 12.2006
- Managed bakery staff in production and sales of high-end gourmet deli items.
- Assisted in the production of a variety of cookies, cakes, pies, and desserts
- Scheduled employees and assisted with customer service and inventory management
Education
Associate of Occupational Studies Culinary Arts -
Western Culinary Institute
Skills
- Friendly, courteous, and service oriented
- Task Prioritization
- Organizational Skills
- Poised under pressure
- Customer Service
- Quality Assurance
- Solid written and verbal communicator
Timeline
Banquet/Catering Coordinator
The Orleans Hotel & Casino
10.2022 - Current
Recruiting Coordinator
Velocity
12.2020 - 02.2022
Banquet Coordinator/Lead Banquet Server
Dukes
01.2015 - 12.2020
Assistant
Virtual Office On Call
01.2010 - 12.2015
Pastry Chef
Crispin's
01.2009 - 12.2010
Realtor
Century 21 Rickard Realty
01.2007 - 12.2009
Store Foodie, Demo Person
Zupan's Marketplace
01.2006 - 12.2007
Bakery Manager
Elephants Restaurant
01.2004 - 12.2006
Associate of Occupational Studies Culinary Arts -
Western Culinary Institute
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