Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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SHANMUGA PRIYA DHANABALAN

Edison,NJ

Summary

Experienced professional seeking a role to utilize technical skills and knowledge for making a valuable impact on organizational success. Thrives in fast-paced environments, constantly learning and growing to make meaningful contributions to the team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

AWS SUPPORT ENGINEER

Lentera Technologies
08.2023 - 07.2024
  • Designed, deployed, and managed AWS infrastructure components such as EC2 instances, VPCs, S3 buckets, RDS databases, and Lambda functions
  • Experience in troubleshooting and resolving issues related to AWS services such as EC2, S3, RDS, VPC, and CloudFormation
  • Implemented and managed AWS IAM roles and policies to control user access and ensure security best practices
  • Proficient in monitoring AWS environments using CloudWatch, CloudTrail, and AWS X-Ray to identify performance bottlenecks and resolve incidents
  • Advised clients on AWS best practices to optimize cost, performance, and security, including resource sizing, cost management using AWS Cost Explorer, and AWS Trusted Advisor recommendations
  • Assisted customers in scaling their AWS infrastructure to meet changing demand, utilizing Auto Scaling, Elastic Load Balancing, and Amazon CloudFront
  • Supported customers with the deployment and management of their applications using Elastic Beanstalk and AWS ECS
  • Collaborated with AWS Solutions Architects to design scalable and cost-effective cloud architecture for customers
  • Analyze usage patterns and cost metrics to identify opportunities for resource optimization, rightsizing, and cost-effective purchasing options (e.g., Reserved & Spot Instances)
  • Collaborated with customers to identify, document, and resolve issues, ensuring clear communication of progress and resolution steps
  • Created knowledge base articles and technical documentation to assist customers in self-service troubleshooting and optimization of AWS environments

QA TEST ANALYST

Lentera Technologies
03.2023 - 08.2023
  • Designed, developed, and executed detailed manual test cases based on functional and technical requirements for web, mobile, and desktop applications
  • Performed web application penetration testing / load testing and vulnerability scanning using BURP Suite
  • Conducted automated performance testing with tools like JMeter to assess application scalability and response times
  • Performed load, stress, and scalability testing to ensure applications can handle high traffic and heavy usage using tools like JMeter and LoadRunner
  • VAPT security testing to identify vulnerabilities such as SQL injections, XSS attacks and a lot more
  • Analyzed performance bottlenecks, memory leaks, and database queries to ensure optimal application speed and responsiveness
  • Performed Unit & Integration Testing to validate individual components of software
  • Tested RESTful APIs using tools like Postman
  • Created and maintained test documentation, including test plans, test cases, test scripts, and defect reports
  • Knowledgeable in creating and executing detailed test cases, tracking bugs, and performing root cause analysis
  • Extensive experience in Regression Testing to ensure application stability across releases
  • Collaborated with development, QA, and operations teams to implement and maintain DevOps best practices, improving overall workflow and system reliability
  • Provided production support for critical applications, ensuring high availability and minimal downtime

Education

Bachelor's Degree - Information and Technology

Anna University

Skills

  • Manual Testing
  • Automation Testing
  • Nodejs
  • JMeter
  • Postman
  • BURP Suite
  • VMs
  • EC2
  • IAM networking
  • VPC
  • Storage
  • S3
  • EBS
  • CloudFormation
  • CloudTrail
  • CloudWatch
  • AWS cost management tools
  • AWS Cost Explorer
  • Trusted Advisor
  • AWS Budgets
  • Amazon Appstream 20
  • AWS IDE
  • Cloud9
  • ServiceNow
  • Microsoft Office
  • HTML
  • SQL
  • LINUX commands

Certification

  • Amazon Web Services Cloud Practitioner, 04/01/22, Verify
  • Amazon Web Services Solutions Architect Associate, 08/01/22, Verify

Personal Information

Work Permit: PERMANENT RESIDENT (GREEN CARD)

Timeline

AWS SUPPORT ENGINEER

Lentera Technologies
08.2023 - 07.2024

QA TEST ANALYST

Lentera Technologies
03.2023 - 08.2023

Bachelor's Degree - Information and Technology

Anna University

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SHANMUGA PRIYA DHANABALAN