Shanna Bays
Bucyrus
Summary
Results-oriented professional with expertise in electronic billing and case file management. Demonstrates strong time management and adaptive thinking skills, contributing to enhanced team performance and cost-effective solutions.
Overview
20
20
years of professional experience
Work History
AR follow up
Avita Health Systems
Crestline
11.2022 - Current
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Coordinated project tasks with cross-functional teams to ensure alignment and timely delivery.
Office Management
Affinity Healthworks LLC
bucyrus
05.2017 - 08.2022
- Processed medical claims using electronic billing systems, ensuring timely reimbursements.
- Communicated with insurance companies to resolve billing inquiries promptly.
- Handled customer inquiries and resolved scheduling conflicts to maintain smooth operations.
- Assisted in training new staff on scheduling procedures and systems.
- Managed multiple calendars simultaneously, maintaining accuracy of information and optimizing appointment scheduling.
Medicaid Independent Home Health contractor
Self
Bucyrus
02.2013 - 08.2020
- Assisted clients with daily living activities and personal hygiene tasks.
- Maintained clean and safe environments for clients through regular housekeeping tasks.
- Collaborated with family members to address client needs and preferences.
Case manager
Crawford county auditor
bucyrus
04.2006 - 07.2011
- Coordinated with local agencies to enhance client access to community resources.
- Managed case files and ensured accurate documentation to support client needs.
- Prioritized and organized tasks to achieve service goals effectively.
Education
Associate of Science -
University of Phoenix
Phoenix AZ11-2005
Skills
- Medical claims processing
- Electronic billing
- Compliance documentation
- Case file management
- Scheduling coordination
- Customer relationship management
- Time management
- Organization and multitasking
- Research techniques
- Adaptive thinking
- Problem solving
Timeline
AR follow up
Avita Health Systems
11.2022 - Current
Office Management
Affinity Healthworks LLC
05.2017 - 08.2022
Medicaid Independent Home Health contractor
Self
02.2013 - 08.2020
Case manager
Crawford county auditor
04.2006 - 07.2011
Associate of Science -
University of Phoenix