Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanna Bobo

Charlotte,NC

Summary

Dedicated and compassionate patient care professional with over 20 years of experience delivering exceptional patient care, recording vital signs, and maintaining accurate documentation. Known for providing five-star patient care, possessing strong clinical skills, and assessment training. Skilled in supporting patient personal care needs, ensuring hygiene standards, and keeping supplies stocked for efficient operations. Experienced healthcare professional committed to upholding high standards, promoting patient comfort, and achieving positive outcomes through teamwork and adaptability. Proficient in patient communication, basic medical procedures, and maintaining a clean and safe environment while remaining reliable, flexible, and responsive to evolving needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA

Liberty Healthcare
09.2024 - Current
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

CNA

Hospice of Charlotte, VIA Healthcare Partner
07.2023 - 09.2024
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

CNA

Autumn Care
11.2022 - 09.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

CNA

Novant Medical Group, Surgery
01.2023 - 07.2023
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.

HCT/ NA 1

Atrium Health
06.2016 - 11.2022
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Warmly greeted patients and visitors and made each feel welcome.

CNA

Sardis Oak Nursing
07.2016 - 05.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Education

Associate of Science - Healthcare Reimbursement

Virginia College
12.2011

High School Diploma -

Spartanburg High School
Spartanburg, SC
06.1997

Skills

  • Strong verbal communication
  • Analytical thinking
  • Effective multitasking
  • Detail-oriented approach
  • Collaborative teamwork
  • Reliable and accountable
  • Accurate data entry
  • Emergency response skills
  • Administrative assistance
  • Effective listening skills
  • Empathetic communication

Certification

  • CNA - Certified Nursing Assistant
  • PT - Phlebotomy Technician

Timeline

CNA

Liberty Healthcare
09.2024 - Current

CNA

Hospice of Charlotte, VIA Healthcare Partner
07.2023 - 09.2024

CNA

Novant Medical Group, Surgery
01.2023 - 07.2023

CNA

Autumn Care
11.2022 - 09.2024

CNA

Sardis Oak Nursing
07.2016 - 05.2018

HCT/ NA 1

Atrium Health
06.2016 - 11.2022

High School Diploma -

Spartanburg High School

Associate of Science - Healthcare Reimbursement

Virginia College

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