Shanna Fraser
Harrington,ME
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Business Manager
Cherryfield School District
06.2024 - Current
- Developed and implemented operational strategies to enhance productivity and reduce costs.
- Coordinated cross-functional teams to streamline supply chain processes and improve inventory management.
- Analyzed financial reports to identify trends, providing insights for strategic decision-making.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Oversaw project timelines, ensuring milestones were met while maintaining high-quality deliverables.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Administrative Assistant
Northern Light Eastern Maine Medical Center
01.2023 - 05.2024
- Coordinated daily office operations, ensuring efficient workflow and timely task completion.
- Managed appointment scheduling for healthcare providers, optimizing patient engagement and clinic efficiency.
- Assisted in maintaining accurate patient records using electronic health record systems to enhance data integrity.
- Facilitated communication between departments to streamline processes and improve service delivery.
- Resolved patient inquiries effectively, enhancing customer satisfaction through prompt assistance and support.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Owner
Atlantic Shellfish, SPV
04.2021 - 04.2023
- Developed strategic plans to enhance operational efficiency across all aspects of shellfish processing.
- Implemented quality control measures ensuring adherence to industry regulations and standards.
- Managed supply chain logistics, optimizing inventory management for sustainability and cost-effectiveness.
- Established partnerships with local fishermen, fostering relationships that enhanced product sourcing and community engagement.
- Oversaw financial operations, including budgeting, forecasting, and profit margin analysis for business growth.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Business Manager
Atlantic Shellfish, LLC
05.2008 - 04.2023
- Managed daily operations to ensure efficiency and productivity across all departments.
- Developed and implemented strategic plans to enhance business growth and market presence.
- Collaborated with cross-functional teams to optimize supply chain processes and reduce costs.
- Analyzed sales data to identify trends, informing decision-making for inventory management.
Admin Assistant
Moosabec CSD, Union 103
03.2019 - 04.2021
- Managed scheduling and coordination of meetings for staff and administration.
- Organized and maintained electronic filing systems for improved document retrieval.
- Assisted in preparing reports and presentations for school board meetings.
- Facilitated communication between departments to enhance collaboration and information flow.
- Supported the implementation of new administrative software systems to streamline operations.
- Processed incoming correspondence, prioritizing tasks for timely responses.
Education
High School Diploma -
Jonesport Beals High School
Jonesport, MESkills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Client communication
- Administrative support
- Document preparation
- Legal document preparation
- Calendar management
- Interviewing clients
- Client relations
- Writing and editing
- Office management
- Task prioritization
- Client service and support
- Organizational efficiency
- Correspondence
- Customer relationship management
- Data management
- Billing statements
- Negotiation
Timeline
Business Manager
Cherryfield School District
06.2024 - Current
Administrative Assistant
Northern Light Eastern Maine Medical Center
01.2023 - 05.2024
Owner
Atlantic Shellfish, SPV
04.2021 - 04.2023
Admin Assistant
Moosabec CSD, Union 103
03.2019 - 04.2021
Business Manager
Atlantic Shellfish, LLC
05.2008 - 04.2023
High School Diploma -
Jonesport Beals High School