Summary
Overview
Work History
Education
Skills
Timeline
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Shanna Gardner

Hornell,NY

Summary

Dynamic leader with a proven track record at Lifeworks Support Services, LLC, and The Arc of Allegany-Steuben, excelling in strategic visioning and operational excellence. Spearheaded Dayforce implementations and fostered key partnerships, enhancing organizational growth. Skilled in analytical thinking and effective decision-making, achieving significant advancements in customer focus and financial management. Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving conditions, with focus on strategic planning and operational excellence.

Overview

8
8
years of professional experience

Work History

CEO

Lifeworks Support Services, LLC
07.2021 - 01.2025
  • Supported 15+ clients with a total employee count of 11,000+ from implementation to ongoing support.
  • Developed long term planning strategies with clients and a yearly roadmap for additional Dayforce module implementation.
  • Implemented Dayforce for clients, handling everything from contracting, configuration, training and Go Live.
  • Experienced in full Dayforce suite: WFM, Performance, Compensation, payroll/pay setup, forms/workflows, xml, xslt, general ledger, integration studio, benefits administration, reporting, and onboarding and recruiting.
  • Established partnerships with key industry players to expand business opportunities.
  • Managed partnerships and strategic business relationships with Dayforce and other vendors by negotiating contract terms and handling conflicts.
  • Developed long-term vision for company growth to enhance market positioning.

CFO

The Arc Allegany-Steuben
06.2017 - 06.2021
  • Promoted knowledge-sharing initiatives to build a high-performing finance team.
  • Fostered a culture of collaboration by mentoring finance team members for professional growth.
  • Developed risk mitigation strategies for safeguarding organizational assets.
  • Led financial forecasting efforts to support organizational growth initiatives.
  • Presented comprehensive financial reports to board members, facilitating informed governance.
  • Oversaw budgets, payroll, and accounts payable and receivable.
  • Managed relationships with external auditors, ensuring a smooth and efficient annual audit process with minimal findings or issues identified.
  • Ensured compliance with all regulatory requirements, including CFR reporting, by staying current on industry developments and implementing necessary controls within the organization.
  • Navigated and ensured a successful merger with another human service agency.
  • Implemented Dayforce as the new HRIS platform for the newly merged entity.

Education

Bachelor of Science - Business Administration And Entrepreneurship

Keuka College
Keuka Park, NY
05-2026

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Analytical and critical thinker
  • Self-starter

Timeline

CEO

Lifeworks Support Services, LLC
07.2021 - 01.2025

CFO

The Arc Allegany-Steuben
06.2017 - 06.2021

Bachelor of Science - Business Administration And Entrepreneurship

Keuka College
Shanna Gardner