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Shanna-Gaye Roper Patterson
Coral Springs,FL
Summary
Developed exceptional caregiving skills in home healthcare environment, including personalized patient care and effective communication. Demonstrated ability to manage daily living activities and support individuals with diverse needs. Seeking to transition these valuable skills into new field, leveraging background in compassionate service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HHA/CNA /Med Tech
Achla Care Service
09.2025 - Current
- Provided compassionate personal care and assistance to clients, enhancing daily living activities.
- Monitored vital signs, recording changes to ensure client health and safety.
- Assisted clients with mobility challenges, promoting independence and comfort in their environment.
- Administered medications as prescribed, ensuring adherence to medication schedules.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Documented client progress and care plans accurately, supporting continuity of care among healthcare providers.
HHA/CNA/Med Tech
ICARE PLUS
08.2023 - Current
- Provided personalized care, support, and companionship to clients in home settings.
- Assisted clients with daily living activities including bathing, grooming, and meal preparation.
- Monitored client health by checking vital signs and reporting changes to healthcare professionals.
- Developed and maintained strong relationships with clients and their families for effective communication.
- Trained new aides on best practices for patient care and safety protocols within home environments.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Bartender
Royal Caribbean Cruise Line
11.2012 - 06.2020
- Crafted and served a diverse range of cocktails and beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted guests with menu selections, enhancing overall dining experience through recommendations.
- Collaborated with team members to streamline service and optimize guest satisfaction during busy shifts.
- Managed inventory levels, ordering supplies to minimize waste and maintain stock availability.
- Developed creative drink specials, contributing to increased sales and guest engagement onboard.
- Resolved customer complaints effectively, fostering positive relationships and repeat business opportunities.
Education
Associate of Science - Medical Assistant
Ruby's Academy For Health Occupations
5950 West Oakland Park Boulevard,Lauderhill Fl08-2024
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- First aid and safety
- Mobility support
- Vital signs monitoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CHHA - Certified Home Health Aide
Interests
Timeline
HHA/CNA /Med Tech
Achla Care Service
09.2025 - Current
HHA/CNA/Med Tech
ICARE PLUS
08.2023 - Current
Bartender
Royal Caribbean Cruise Line
11.2012 - 06.2020
Associate of Science - Medical Assistant
Ruby's Academy For Health Occupations