Shanna Holness
Brooklyn,New York
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Brookdale University Hospital
07.2023 - Current
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, and updating team members on changes in stability or acuity.
- Participated in nursing simulation activities, evidence-based practice project implementation, and competency development to further nursing education.
Registered Medical Assistant-AMT Certified
Perfect Steps Care Center (Podiatry)
09.2018 - 04.2022
- Appointment scheduling and registration for patients, as well as updating patient demographic and insurance information
- Sterilize industrial health equipment daily
- Performed administrative duties such as scheduling appointments, sending faxes, scanning documents, and creating referrals using E-Clinicals
- Operated busy switchboard and fielded all sorts of calls.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
Metro Community Health Center
05.2018 - 08.2018
- Obtained vital signs such as; height, weight, temperature, blood pressure, oxygen
- Performed EKG on 5-10 patients daily
- Performed vein punctures, and urinalysis
- Operated busy switchboard and field all sorts of calls
- Performed administrative duties such as scheduling appointments, sending faxes, scanning documents, and creating referrals using E-Clinicals
- Appointment scheduling and registration for patients, as well as updating patient demographic and insurance information.
Phlebotomist
Santa Cruz Health Center
10.2015 - 04.2017
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
- Work collaboratively with patients, healthcare providers, and patient support departments to ensure a high quality of service.
- Conducted venipuncture and other CT procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff, and clinical personnel to build trust and camaraderie.
Education
Medical Assistant Program -
Allen School of Health Science
Jamaica, NY08.2018
Medical Assistant and Phlebotomy -
AaIMS Alliance Health Division
Jamaica, WI06.2015
General Studies/ High School Diploma -
Black River High School
Jamaica, WI07.1995
Bachelor of Science - Nursing
Capella University
Minneapolis, MN08.2024
Associate Degree in Nursing -
Medgar Evers College
Brooklyn, NY06.2023
Skills
- Emergency Response
- Patient Management
- Data Collection
- Medical assessment
- Critical Care
- Wound Care
- Care Planning
- Unit Administration
- Patient Care
- Intravenous therapy
- EMR / EHR
- IV setup
- Tracheostomy Care
- Taking vitals
- Direct Patient Care
- Medication Administration
- Patient Monitoring
Certification
Nurse Residency program
Timeline
Registered Nurse
Brookdale University Hospital
07.2023 - Current
Registered Medical Assistant-AMT Certified
Perfect Steps Care Center (Podiatry)
09.2018 - 04.2022
Medical Assistant
Metro Community Health Center
05.2018 - 08.2018
Phlebotomist
Santa Cruz Health Center
10.2015 - 04.2017
Medical Assistant Program -
Allen School of Health Science
Medical Assistant and Phlebotomy -
AaIMS Alliance Health Division
General Studies/ High School Diploma -
Black River High School
Bachelor of Science - Nursing
Capella University
Associate Degree in Nursing -
Medgar Evers College
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