Shanna Hooker
Folkston,GA
Summary
Experienced waste management professional specializing in landfill operations and site administration. Demonstrates strong leadership and expertise in regulatory compliance, safety standards, and operational efficiency. Proficient in Microsoft Office Suite, Oracle, and Coupa Portal systems. Georgia Certified Landfill Operator enrolled in Landfill Operations Manager Training Program.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Supervisor I, Landfill Operations
Waste Management (WM)
Jacksonville, Florida
06.2022 - Current
- Supervise daily landfill operations while ensuring compliance with environmental regulations, company policies, and safety standards.
- Lead and support operations personnel to maintain efficient and productive site operations.
- Promote a strong safety culture through coaching, training, and accountability.
- Facilitated team communication to enhance operational flow and collaboration.
- Monitored equipment utilization and site activities to assess operational performance.
- Maintain operational records, reports, and compliance documentation.
- Coordinate with internal departments and external stakeholders to support business objectives.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Senior Operations Specialist
Waste Management (WM)
Folkston, Georgia
09.2018 - 06.2022
- Streamlined management of landfill operations and site activities to improve workflow efficiency.
- Maintained comprehensive records and documentation to ensure regulatory compliance.
- Coordinated scheduling of administrative tasks and purchasing processes to enhance operational tracking.
- Utilized Oracle and Coupa portal systems to support purchasing and invoicing workflows.
- Facilitated communication between field staff and management, resolving operational issues promptly.
- Analyzed data to identify trends, optimizing waste management strategies effectively.
- Provided support to management teams and field personnel for improved operational efficiency.
Scale Attendant
Waste Management (WM)
Folkston, Georgia
09.2016 - 09.2018
- Coordinated inbound and outbound customer transactions at landfill scale operations to maintain workflow efficiency.
- Operated scale equipment for precise weight measurements of incoming waste.
- Verified customer information, material classifications, and disposal documentation.
- Processed payments while maintaining accurate transaction records.
- Delivered exemplary customer service in compliance with site procedures and regulations.
- Ensured adherence to safety protocols during waste processing activities.
- Compiled daily reports to verify scale system accuracy and identify discrepancies.
- Assisted drivers with entry and exit procedures to enhance facility access and operational flow. with entry and exit procedures at facility gate.
Cabinet Drawer Maker
Universal Forest Products
Folkston, Georgia
07.2015 - 08.2016
- Manufactured cabinet drawers and wood products to meet quality specifications.
- Fabricated custom drawers utilizing various woodworking tools and techniques.
- Interpreted measurements and production requirements to ensure product accuracy.
- Inspected finished products for quality assurance and compliance with standards.
- Operated production equipment, prioritizing workplace safety and compliance.
- Enhanced production processes and ensured quality control through active participation in initiatives.
- Maintained a clean workspace to uphold safety compliance.
- Provided timely progress updates to supervisors, facilitating effective task management.
Education
High School Diploma/GED or Higher Education -
Charlton County High School
Folkston, GA06-1994
Skills
- Regulatory Compliance
- Safety Management
- Scale House Operations
- Operational Planning
- Data Analysis
- Data reporting
- Recordkeeping
- Financial management
- Budget and Cost Control
- Vendor coordination
- Oracle Software
- Coupa Portal
- Microsoft Office Suite
- Team leadership
- Problem Solving
- Scale Management Systems
- Regulatory documents
Certification
Georgia Landfill Operator Certification, State of Georgia
Professional Development
Landfill Operations Manager Training Program, Waste Management Learning Center, Currently Enrolled, Advanced landfill operations management, Leadership development, Environmental compliance, Operational best practices, Safety and regulatory requirements
Timeline
Supervisor I, Landfill Operations
Waste Management (WM)
06.2022 - Current
Senior Operations Specialist
Waste Management (WM)
09.2018 - 06.2022
Scale Attendant
Waste Management (WM)
09.2016 - 09.2018
Cabinet Drawer Maker
Universal Forest Products
07.2015 - 08.2016
High School Diploma/GED or Higher Education -
Charlton County High School