Adaptable Office Administrator with 25 years of experience with wide range of talents from travel coordination to bookkeeping. Additional experience in assisting executives and coordinating company events. Fast-learner with interest in developing new skills to better support staff and management.
Overview
15
15
years of professional experience
Skills
Office Supplies and Inventory
Finance and Accounting Oversight
Accounting Procedures
HR Support
Microsoft Office Suite
Bank Reconciliation
Records Organization and Management
Customer Service Management
Accounts Payable and Accounts Receivable
Billing and Payment Processing
Leadership
Money Handling
Work History
Executive Accounting/Business Office Manager
Sisters Title Services
Pasadena, TX
2019 - Current
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Maintained account accuracy by reviewing and reconciling checks monthly.
Generated invoices upon receipt of billing information and tracked collection progress.
Input financial data and produced reports using QuickBooks.
Entered figures using 10-key calculator to compute data quickly.
Recorded deposits into QuickBooks, reconciled monthly bank accounts and tracked expenses.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Administered coding on all documents.
Managed all petty cash.
Processed bank deposits and reconciled financial statements.
Handled billing plans and physical contracts with vendors.
Prepared accurate cash flow reports.
Reported on status of accounts payable and accounts receivable.
Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Matched purchase orders with invoices and recorded necessary information.
Managed and responded to correspondence and inquiries from customers and vendors.
Bar Manager/Bartender
Ronnie's Hog Heaven
Dickinson, TX
2020 - 2022
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated efficiently in high-volume setting to prepare and serve more than 200 drinks per hour.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Bar Manager/Bartender
Hawk's Place
Pasadena, TX
2015 - 2019
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Executive Accounting Specialist
Valves & Industrial Resources, Inc.
Houston, TX
2009 - 2015
Answered constant flow of customer calls with minimal wait times.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Provided information regarding charge accounts and loyalty programs.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone or postal mail.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Sorted, received and distributed mail correspondence between departments and personnel.
Supported various administrative duties by proofreading, transcribing and invoicing.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
Communicated with suppliers to reconcile invoice payments.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Used accounting software to prepare weekly and monthly financial reports.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
Reconciled company accounts for credit cards, employee expenses and commissions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Matched purchase orders with invoices and recorded necessary information.
Supported management by processing invoices and documents with consistent on-time delivery.
Maintained account accuracy by reviewing and reconciling checks monthly.
Generated invoices upon receipt of billing information and tracked collection progress.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Input financial data and produced reports using QuickBooks.
Entered figures using 10-key calculator to compute data quickly.
Tracked financial progress by creating quarterly and yearly balance sheets.
Recorded deposits into QuickBooks, reconciled monthly bank accounts and tracked expenses.
Education
Associate's - Accounting
College of The Ozarks
Missouri
06.1998
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Business Development Coordinator at Anywhere Integrate Services, Sunbelt Title / Texas American TitleBusiness Development Coordinator at Anywhere Integrate Services, Sunbelt Title / Texas American Title